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Medical Assistant, Clinical Service Specialist
Vivo Infusion®Medical Assistant supporting patient care and clinic administration at Vivo Infusion’s Alexandria and Fairfax infusion centers. Handling patient intake, labs, scheduling, and treatment support.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care activities, including rooming patients, managing patient records, and adhering to HIPAA regulations. Capable of effectively communicating with healthcare providers and managing administrative tasks in a clinical environment.
Highest-signal resume keywords
Medical Assistant CertificationCPR/BLS CertificationPhlebotomy SkillsPatient Care ExperienceElectronic Recordkeeping
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care ActivitiesLab Processing SkillsTriage Patient CallsExam Room DisinfectionSupply ManagementPrior Authorization AssistanceChart DocumentationPatient SchedulingHazardous Material HandlingPPE Usage
Soft Skills
Outstanding Communication SkillsInterpersonal SkillsSelf-MotivatedAbility to Work Independently
Tools & Technologies
Electronic Health Records
Certifications & Qualifications
Medical Assistant CertificationCPR/BLS Certification
Industry Keywords
HIPAA ComplianceCDC Infection-Control GuidelinesClinical EnvironmentPatient-Facing RoleCustomer Service
About the role
Key responsibilities & impact- Perform patient care activities in accordance with standards of practice
- Room clinic patients in person or virtually and update patient charts
- Communicate pertinent patient data to providers and nurses
- Greet patients, assist with scheduling, manage phone calls, and process payments
- Ensure efficient turnover of exam rooms
- Assist providers in exam rooms as requested
- Collect, prepare, and submit ordered patient lab specimens
- Assist with prior authorizations and documentation for prescribed treatments
- Triage patient phone calls and messages and document them appropriately
- Order and manage supplies under manager direction
- Disinfect and stock exam rooms
- Assist in obtaining records for patient charts
- Report patient issues throughout the treatment day
- Follow company policies and CDC infection-control guidelines
- Handle and store hazardous materials properly
- Maintain confidentiality of company and patient records and adhere to HIPAA
- Communicate schedule changes and assist with patient rescheduling
- Manage incoming mail and deliveries
- Work Tuesday through Saturday, with Tuesday, Wednesday, and Saturday in Alexandria and Thursday and Friday in Fairfax
- Report to the Clinical Operations Manager
Requirements
What you’ll need- High school graduate or equivalent, required
- Medical Assistant Certification, preferred
- CPR/BLS, required prior to start date
- 1 year of experience working within a clinical environment, required
- 1 year in an administrative, patient-facing, or customer service role, required
- Phlebotomy and lab processing skills, preferred
- Self-motivated with the ability to work independently as needed
- Outstanding communication and interpersonal skills
- Computer skills for electronic recordkeeping
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to perform each essential duty satisfactorily
- Ability to use required PPE and safety equipment
- Proof of eligibility to work in the US
Benefits
Comp & perks- Bonus Plan Target: 5% Annually (Based on performance)
- Company-wide Employee Ownership Program
- Medical, Dental, Vision
- HSA w/ Employer Contribution
- Touchcare - Insurance Concierge Service
- 401K with Match up to 4%
- PTO: Accrual 3+ weeks
- PTO Buy-back, PTO Rollover, and PTO Donation Program
- Wellness Reimbursement Program - $360 Annually
- Employee Referral Bonus - Uncapped Bonus Potential
- Tuition Assistance Program & Professional Association Reimbursement
- Employee Assistance Program (Employer-provided)
- Short & long-term disability (Employer-provided)
- Life Insurance (Employer-provided)
- Opportunities for growth and advancement