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Medical Assistant – Clinical Service Specialist
Vivo Infusion®Medical Assistant supporting patient care at Vivo Infusion, a national infusion-care provider. Managing clinical, administrative, laboratory, and patient-service activities.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care activities, including rooming patients, updating charts, and assisting providers. Strong communication skills are essential for effectively interacting with patients and healthcare teams while adhering to safety and confidentiality standards.
Highest-signal resume keywords
Medical Assistant CertificationCPR/BLS CertificationPhlebotomy SkillsPatient Care ExperienceElectronic Recordkeeping
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care ActivitiesLab Processing SkillsChart UpdatingSpecimen CollectionTriage Skills
Soft Skills
Outstanding Communication SkillsInterpersonal SkillsAbility to Work Independently
Tools & Technologies
Electronic Health Records
Certifications & Qualifications
Medical Assistant CertificationCPR/BLS Certification
Industry Keywords
HIPAA ComplianceCDC Infection-Control GuidelinesPatient SchedulingCustomer ServiceClinical Environment
About the role
Key responsibilities & impact- Perform patient care activities according to standards of practice
- Room clinic patients in person or virtually and update patient charts
- Communicate pertinent patient data to providers and nurses
- Greet patients and provide scheduling, phone, and payment support
- Ensure efficient turnover of exam rooms
- Assist providers in exam rooms as requested
- Collect, prepare, and submit ordered patient lab specimens
- Assist with prior authorizations and documentation
- Triage patient phone calls and messages and document them appropriately
- Order and manage supplies
- Disinfect and stock exam rooms
- Obtain records required for patient charts
- Report patient issues during the treatment day
- Follow company policies and CDC infection-control guidelines
- Handle and store hazardous materials properly
- Maintain confidentiality and adhere to HIPPA
- Communicate schedule changes and assist with patient rescheduling
- Manage incoming mail and deliveries
Requirements
What you’ll need- High school graduate or equivalent, required
- Medical Assistant Certification, preferred
- CPR/BLS, required prior to start date
- 1 year of experience working within a clinical environment, required
- 1 year in an administrative, patient-facing, or customer service role, required
- Phlebotomy and lab processing skills, preferred
- Ability to work independently
- Outstanding communication and interpersonal skills
- Computer skills for electronic recordkeeping
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to perform each essential duty satisfactorily
- Ability to use required PPE and safety equipment
- Eligibility to work in the US
Benefits
Comp & perks- Private Equity for the Greater Good - Company-wide Employee Ownership Program
- Medical, Dental, Vision
- HSA w/ Employer Contribution
- Touchcare - Insurance Concierge Service
- 401K with Match up to 4%
- PTO: Accrual 3+ weeks PTO
- Buy-back, PTO Rollover, and PTO Donation Program
- Wellness Reimbursement Program - $360 Annually
- Employee Referral Bonus - Uncapped Bonus Potential
- Tuition Assistance Program & Professional Association Reimbursement
- Employee Assistance Program (Employer-provided)
- Short & long-term disability (Employer-provided)
- Life Insurance (Employer-provided)
- Opportunities for growth and advancement
- Competitive benefits