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Medical Assistant, Clinical Service Specialist
Vivo Infusion®Medical Assistant providing essential support in clinical operations at Vivo Infusion in Plymouth, MN. Responsible for patient care, administrative tasks, and communication with medical staff.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care activities, effective communication, and administrative support within a clinical environment. Capable of managing patient interactions, ensuring compliance with health standards, and assisting in clinical procedures.
Highest-signal resume keywords
Medical Assistant CertificationCPR/BLS CertificationPhlebotomy SkillsPatient Care ExperienceAdministrative Support Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care ActivitiesChart UpdatingLab Specimen ProcessingTriage SkillsExam Room DisinfectionSupply ManagementPrior Authorization AssistancePatient SchedulingPhone CommunicationPatient Record Management
Soft Skills
Effective CommunicationInterpersonal SkillsOrganizational SkillsCustomer Service Skills
Certifications & Qualifications
Medical Assistant CertificationCPR/BLS Certification
Industry Keywords
Clinical EnvironmentInfection ControlCDC GuidelinesPatient-Facing RoleHealthcare Standards
About the role
Key responsibilities & impact- Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
- Room clinic patients in person or virtually and update patient chart with the required information.
- Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
- Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
- Oversees and ensures efficient turnover of exam rooms.
- Assist provider in the exam room as requested.
- Collect, prepare, and submit ordered patient lab specimens as directed.
- Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
- Triage patient phone calls and messages and document them appropriately.
- Orders and manages supplies under the direction of manager.
- Disinfect and stock the exam rooms.
- Assist in obtaining records required for the patients chart.
- Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
- Follow company policies and CDC guidelines for infection control.
Requirements
What you’ll need- High school graduate or equivalent, required.
- Medical Assistant Certification, preferred.
- CPR/BLS, required prior to start date.
- 1 year of experience working within a clinical environment, required.
- 1 year in an administrative, patient-facing, or customer service role, required.
- Phlebotomy and lab processing skills, preferred.
Benefits
Comp & perks- 401K with Match up to 4%