RCM Collection Specialist

Vivo Infusion®

Join Vivo Infusion as a Collections Specialist managing healthcare billing and patient claims. Work remotely to enhance revenue cycle processes and support patient care.

Posted 7/8/2026full-timeRemote • Arizona, Colorado, Connecticut, Florida, Illinois, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $27 per hourWebsite

About the role

Key responsibilities & impact

Initiate collection follow-up of all unpaid or denied claims with the appropriate payors.
Research, appeal, and resolve claim rejections/denials.
Review payments to ensure the accuracy of insurance payments and patient balances.
Facilitate drug manufacturer co-pay assistance program for patient financial assistance.
Respond to written Payor communications as indicated with appropriate action in a timely manner.
Communicate payment trends or insurance denials that impact revenue.
Thorough documentation of all patient account communication using the provided practice management system.
Correspond with patients regarding their insurance and payment responsibilities.
Adhere to HIPPA; Maintain patient records and confidentiality via the Electronic Medical Record System.

Requirements

What you’ll need

3 Years of healthcare professional billing experience.
2 years of accounts receivable and customer service experience.
High school diploma or equivalent, required.
2 year of healthcare professional billing and accounts receivable experience, required.
2 year Infusion billing experience, preferred.
Experience with R2 and WeInfuse programs a plus.
Microsoft Word, Outlook, and Excel proficiency, required.
Additional knowledge of insurance, accounting, medical billing, HIPAA, Medicare/Medicaid, medical abbreviations, and terminology, preferred.
Excellent interpersonal and communication skills both written and verbal, required.
Excellent attention to detail, required.
Experience working in a remote capacity preferred.

Benefits

Comp & perks

Medical, Dental, Vision
HSA w/ Employer Contribution
Touchcare - Insurance Concierge Service
401K with Match up to 4%
PTO: Accrual 3+ weeks PTO Buy-back, PTO Rollover, and PTO Donation Program.
Wellness Reimbursement Program - $360 Annually
Employee Referral Bonus - Uncapped Bonus Potential
Tuition Assistance Program & Professional Association Reimbursement
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Claim Follow-UpClaim Denial ResolutionPayment Accuracy ReviewPatient Account CommunicationInsurance KnowledgeMedical BillingMedicare/Medicaid KnowledgeAttention to DetailPractice Management System ProficiencyMedical Terminology

Soft Skills

Interpersonal SkillsCommunication Skills