FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Medical Assistant, Clinical Service Specialist
Vivo Infusion®Medical Assistant/Clinical Service Specialist providing clinical and administrative support at Vivo Infusion. Responsible for patient care and assisting medical staff in Beachwood & Mentor, OH.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong patient care capabilities, including effective communication, administrative support, and adherence to healthcare regulations. Proficient in managing patient interactions and ensuring compliance with safety and confidentiality standards.
Highest-signal resume keywords
Medical Assistant CertificationCPR/BLS CertificationOncology ExperiencePhlebotomy Skills1 Year Clinical Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Chart ManagementLab Processing SkillsSchedulingTriageInfection Control Procedures
Soft Skills
Effective CommunicationCompassionate CareTeam Collaboration
Tools & Technologies
Patient Management SystemsPhone Systems
Certifications & Qualifications
Medical Assistant CertificationCPR/BLS Certification
Industry Keywords
HIPAA ComplianceCDC GuidelinesPatient CareClinical EnvironmentCustomer Service
About the role
Key responsibilities & impact- Welcoming patients
- Assisting medical staff
- Delivering safe, compassionate care in accordance with all external and internal guidelines and regulations
- Room clinic patients in person or virtually and update patient chart with the required information
- Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
- Provide administrative and front-end support: greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments
- Oversee and ensure efficient turnover of exam rooms
- Assist provider in the exam room as requested
- Collect, prepare, and submit ordered patient lab specimens as directed
- Assist Patient Services team to obtain prior authorizations for prescribed treatments and documents
- Triage patient phone calls and messages and document them appropriately
- Order and manage supplies under the direction of manager
- Disinfect and stock exam rooms
- Assist in obtaining records required for the patient's chart
- Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day
- Follow company policies and CDC guidelines for infection control
- Assist with proper handling and storage of hazardous materials
- Maintain confidentiality of all company and patient records
- Adhere to HIPPA
- Communicate schedule changes to the team and assist with rescheduling patients
- Manage incoming mail and deliveries
Requirements
What you’ll need- High school graduate or equivalent, required
- Medical Assistant Certification, preferred
- CPR/BLS, required prior to start date
- Oncology or infusion experience
- 1 year of experience working within a clinical environment, required
- 1 year in an administrative, patient-facing, or customer service role, required
- Phlebotomy and lab processing skills, preferred
Benefits
Comp & perks- 401K with Match up to 4%
- PTO: Accrual (0.069 hours accrued per hour worked)
- PTO Buy-back, PTO Rollover, and PTO Donation Program
- Wellness Reimbursement Program - $360 Annually
- Employee Referral Bonus
- Uncapped Bonus Potential