Medical Assistant, Clinical Service Specialist

Vivo Infusion®

Medical Assistant providing essential support in clinical operations and patient care at Vivo Infusion. Responsible for administrative tasks and assisting medical staff in Staten Island, NY.

Posted 6/30/2026part-timeStaten Island • New York • 🇺🇸 United StatesJunior💰 $24 - $27 per hourWebsite

About the role

Key responsibilities & impact

Welcoming patients and assisting medical staff.
Delivering safe, compassionate care.
Rooming clinic patients and updating patient chart.
Communicating pertinent patient data to providers and nurses.
Providing administrative support: greeting patients, scheduling, managing phone calls, processing payments.
Overseeing efficient turnover of exam rooms.
Collecting and submitting ordered patient lab specimens.
Assisting Patient Services team with prior authorizations.
Triaging patient phone calls and messages.

Requirements

What you’ll need

High school graduate or equivalent, required.
Medical Assistant Certification, preferred.
CPR/BLS, required prior to start date.
1 year of experience working within a clinical environment, required.
1 year in an administrative, patient-facing, or customer service role, required.
Phlebotomy and lab processing skills, preferred.

Benefits

Comp & perks

401K with Match up to 4%

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Patient CareLab ProcessingChart UpdatingPatient Data CommunicationExam Room TurnoverPrior Authorization AssistancePhone Call TriageSchedulingPayment Processing

Soft Skills

Compassionate CareEffective CommunicationTeam Collaboration

Certifications

Medical Assistant CertificationCPR/BLS Certification