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Medical Assistant
Vivo Infusion®Medical Assistant providing patient care at Vivo Infusion in Plano, TX. Assisting medical staff and managing clinic operations with a focus on compassionate patient care.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong patient care capabilities, effective communication, and administrative support skills in a clinical environment. Proficient in managing patient interactions, maintaining confidentiality, and adhering to infection control guidelines.
Highest-signal resume keywords
Medical Assistant CertificationCPR/BLS CertificationPhlebotomy SkillsPatient Chart ManagementClinical Environment Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareChart UpdatingLab Specimen ProcessingExam Room DisinfectionPrior Authorization Assistance
Soft Skills
Effective CommunicationCompassionate CareCustomer Service
Tools & Technologies
Scheduling SoftwarePatient Management Systems
Certifications & Qualifications
Medical Assistant CertificationCPR/BLS Certification
Industry Keywords
HIPAA ComplianceCDC GuidelinesInfection ControlClinical Environment
About the role
Key responsibilities & impact- Welcoming patients, assisting medical staff, and delivering safe, compassionate care
- Room clinic patients in person or virtually and update patient chart with the required information
- Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
- Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
- Oversees and ensures efficient turnover of exam rooms
- Assist provider in the exam room as requested
- Collect, prepare, and submit ordered patient lab specimens as directed.
- Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
- Triage patient phone calls and messages and document them appropriately
- Orders and manages supplies under the direction of manager
- Disinfect and stock the exam rooms.
- Assist in obtaining records required for the patients chart
- Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
- Follow company policies and CDC guidelines for infection control.
- Maintain confidentiality of all company and patient records. Adhere to HIPPA.
Requirements
What you’ll need- High school graduate or equivalent, required.
- Medical Assistant Certification, preferred
- CPR/BLS, required prior to start date.
- 1 year of experience working within a clinical environment, required.
- 1 year in an administrative, patient-facing, or customer service role, required.
- Phlebotomy and lab processing skills, preferred.
Benefits
Comp & perks- Medical, Dental, Vision
- HSA w/ Employer Contribution
- Touchcare - Insurance Concierge Service
- 401K with Match up to 4%
- PTO: Accrual 3+ weeks PTO
- Buy-back, PTO Rollover, and PTO Donation Program
- Wellness Reimbursement Program - $360 Annually
- Employee Referral Bonus - Uncapped Bonus Potential
- Tuition Assistance Program & Professional Association Reimbursement
- Employee Assistance Program (Employer-provided)
- Short & long-term disability (Employer-provided)
- Life Insurance (Employer-provided)