Sales Operations & Analytics Specialist

Vivier Pharma

Sales Operations & Analytics Specialist supporting sales performance through data and operational processes at Vivier Pharma. Responsible for managing CRM systems and sales reporting.

Posted 6/1/2026full-timeVaudreuil-Dorion • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

FluxVue.js

About the role

Key responsibilities & impact

Produce weekly, monthly and quarterly sales reports — performance by sector, new customer acquisition, account activity and pipeline status
Create and maintain dashboards that provide sales leadership with a clear, real-time view of team performance
Identify trends, variances and business opportunities from data and proactively communicate findings
Support day-to-day CRM and related tool management: structure, workflows, automations and integrations
Maintain tracking sheets, pipelines and dashboards that reflect the sales team’s ways of working
Ensure data accuracy and integrity across all reporting systems
Conduct regular audits and identify discrepancies to ensure accurate data entry
Understand the team’s sales technology ecosystem, proactively identify opportunities to integrate AI into existing workflows and recommend new tools
Identify inefficiencies in sales processes and propose solutions or automations to address them
Work closely with sales support team members and other departments to ensure alignment of sales activities, tools and processes
Track and report on incentive programs, goal attainment and key performance indicators (KPIs) against established targets
Support quarterly business reviews with data and analysis
Assist with territory design, account segmentation and route optimization
Onboard new sales representatives on platforms and ensure consistent usage across the team
Serve as an internal point of contact for CRM-related questions, system issues and process improvements
Support other departments with sales-related data and reporting requests as needed

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Management, Marketing, Data Analytics or a related field
Minimum of three (3) years of experience in sales, sales operations, analytics or a similar role, preferably in a B2B environment
Strong analytical and problem-solving skills
High attention to detail and data accuracy
Strong proficiency with data tools and reporting platforms
Excellent organizational and time-management skills
Ability to manage multiple projects and deadlines simultaneously
Excellent communication skills and ability to collaborate cross-functionally
Experience with CRM systems and sales reporting tools, such as Monday.com
Proficiency in Microsoft Office — Outlook, Word, Excel (advanced Excel preferred) and PowerPoint
Strong fluency in English is required for this position.

Benefits

Comp & perks

Competitive pay and paid vacation
Hybrid position — office and remote work
Comprehensive benefits, including a health spending account and a wellness spending account
Employer RRSP (retirement savings) matching
Paid personal and sick days
Allowance for free products
Social events and recognition programs
A fun team and great working environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysissales reportingCRM managementdata accuracyautomationaccount segmentationroute optimizationKPI trackingdashboard creationsales performance analysis

Soft Skills

analytical skillsproblem-solvingattention to detailorganizational skillstime managementproject managementcommunication skillscollaborationcross-functional teamworkproactive communication