vivenu

Business Development Rep

• Lead & scale the BDR team by recruiting, onboarding, and developing top-tier Business Development talent in Tampa while fostering a culture of accountability, high energy, and resilience.
• Coach & elevate performance through ongoing coaching on prospecting, messaging, and objection handling, plus running training sessions and role-plays to sharpen team skills.
• Own the playbook by developing and refining cadences, call strategies, outreach templates, and talk tracks, ensuring the team has best-in-class collateral to maximize productivity.
• Drive pipeline creation by ensuring the team consistently exceeds weekly/monthly meeting and opportunity creation targets, while partnering with Marketing and Sales Leadership on lead assignment and quality.
• Monitor & report results by tracking team KPIs (calls, emails, meetings, pipeline generated), sharing insights with leadership, and proactively addressing bottlenecks.
• Act as a strategic partner by collaborating with AEs, Marketing, GTM and RevOps to improve pipeline generation strategies and provide market feedback to shape go-to-market messaging.

Head of Business Development

• Work closely with Account Executives to develop and execute call strategies and messages.
• Present, promote, and sell vivenu to prospective customers using solid arguments.
• Enlighten customers about the benefits and efficiency of vivenu's proposal.
• Generate business opportunities through professional networking, emailing, and cold-calling.

Business Development Representative – Software Sales

Pre-sales Engineer

• Partner with Account Executives throughout the sales cycle to support discovery calls, deliver compelling and tailored product demos, and answer platform-related questions.
• Customize demo environments and showcase workflows that align with each prospect’s unique challenges and goals.
• Act as a product expert in the sales process, helping prospects understand how vivenu’s platform can solve their problems and drive impact.
• Build buyer confidence by aligning vivenu’s capabilities with their priorities and demonstrating tangible value.
• Collaborate with Marketing and Product to continuously refine demo assets, messaging, and positioning.
• Share insights and feedback from prospects to help influence product strategy and roadmap decisions.
• Stay sharp on industry trends, customer use cases, and competitive offerings to bring meaningful context to your conversations.

Pre-Sales Consultant

Customer Success Manager

• Develop and manage the Customer Success organization for Europe, Africa and Asia across all verticals
• Drive efficient, high-velocity hiring and manage capacity planning and workload balancing
• Provide regular coaching, mentorship, performance reviews and career development plans
• Drive customer territory management, align segmentation and CSM capacity with growth potential
• Build executive relationships, conduct business reviews, workshops and advocacy programs
• Act as strategic advisor and coach CSMs on success plans and customer engagement
• Track and analyze KPIs across onboarding, adoption, revenue realization, customer health and retention
• Use data to drive process improvements, coordinate with cross-functional teams for issue resolution
• Ensure teams use tools and training effectively; foster a culture of experimentation using AI and automation
• Partner with Sales, Global GTM and Marketing; champion voice of the customer and contribute to strategic planning

VP/Head of CSM

Account Executive

• Um unsere Neukunden-Vertriebsziele zu erreichen, setzt du strategische Vertriebspläne in enger Zusammenarbeit mit der Geschäftsleitung um
• Du baust Beziehungen mit potenziellen Neukunden auf, um die Bedürfnisse und Wünsche zu verstehen und Lösungsansätze zu definieren
• Du bist verantwortlich für gesamten Sales Cycle und managst dabei mehrere Stakeholder, d.h. User Buyer, Technical Buyer, Economic Buyer, CX
• Du verhandelst und schließt Verträge mit Neukunden
• In enger Zusammenarbeit mit anderen Departments (Customer Experience, Development, Legal) förderst du den Austausch untereinander

Senior Account Executive – Software Sales

• In enger Zusammenarbeit mit unseren Account Executives begleitest du den gesamten Sales Cycle, von ersten Discovery Calls über überzeugende, maßgeschneiderte Produktdemos bis hin zur Beantwortung aller plattformbezogenen Fragen
• Du konfigurierst und individualisierst Demo-Umgebungen und präsentierst Workflows, die auf die spezifischen Herausforderungen und Ziele jedes einzelnen potenziellen Kunden zugeschnitten sind
• Als unser*e Produktexpert*in im Vertriebsprozess hilfst du Interessenten dabei, zu verstehen, wie die vivenu-Plattform ihre Probleme löst und einen echten Mehrwert stiftet
• Du arbeitest eng mit den Teams aus Marketing und Product zusammen, um Demo-Materialien, Kommunikation und Positionierung kontinuierlich zu optimieren
• Du bleibst stets auf dem Laufenden bezüglich Branchentrends, Use Cases unserer Kunden und dem Wettbewerb, um relevante und fundierte Gespräche zu führen

•Du baust neue Kontakte mit potentiellen Kunden europaweit auf und überzeugst sie von unseren Produkten
•In einem unserer Kundensegmente (Sport/Live Entertainment/Cultural Venues) wirst du dich zum Experten entwickeln und an entsprechenden Events und Kundenterminen teilnehmen
•Du arbeitest eng mit unseren weiteren Sales-Kolleg*innen zusammen, um Produktdemos durchzuführen und Deals in Kunden zu konvertieren
•Durch Schärfung deiner Skills im Bereich Software Sales bildest du das Fundament für deine langfristige Karriere

Head of Business Development

Business Development Representative – Software Sales

Pre-Sales Consultant

VP/Head of CSM

Senior Account Executive – Software Sales

Pre-Sales Consultant

Business Development Representative, Software Sales