vivenu

Software Engineer

• Design, build, and optimize cross-platform features and solutions with React Native
• Conceptualize, develop, and iterate on features within the mobile platform quickly
• Proactively contribute to improving the architecture, performance, and developer experience of the mobile platform and dashboards
• Design, develop, test, and maintain high-quality, performant, and scalable mobile applications using React Native
• Write clean, testable, and efficient code
• Collaborate cross-functionally with Product, Design, Backend, and Business teams
• Stay on top of emerging mobile technologies and trends
• Ensure high standards in app store deployment, release management, and post-release monitoring

Mobile Developer – d/f/m

Backend Engineer

• Design, develop, and maintain robust backend APIs and services focused on payment processing, billing, and end-to-end checkout experiences
• Integrate and manage third-party payment providers and gateways, ensuring seamless, reliable, and secure transaction flows
• Optimize payment infrastructure for high performance, scalability, and security while handling large volumes of concurrent transactions
• Collaborate cross-functionally with frontend, product, and customer support teams to continuously improve the user experience and resolve payment-related issues
• Play a key role in building our own managed payments platform, creating deeply integrated, automated, and scalable payment solutions for our customers

Senior Backend Engineer - Payments

Full-stack Engineer

• Own and evolve vivenu’s Checkout Platform — the critical system that powers transactions for organizers and customers worldwide.
• Design, implement, and optimize end-to-end checkout experiences across the full stack (React, Node.js, PostgreSQL, TypeScript) that are fast, reliable, and delightful across devices and use cases.
• Build seamless, high-converting checkout experiences
• Implement and manage APIs, authentication, and validation logic, ensuring data consistency and security
• Continuously improve checkout performance, UX, and accessibility
• Develop and maintain backend services handling seat reservations and order management.
• Work closely with the DevOps/Infrastructure team to ensure observability and fault-tolerance in checkout systems
• Participate in design reviews and take ownership from concept to release

Senior Software Engineer – Checkout

• Design, build, and evolve vivenu’s Seatmap Engine
• Architect and implement the seatmap rendering engine using modern WebGL-based technologies
• Build and optimize data models for seats, sections, pricing zones, and geometric layouts
• Deliver high-performance 2D and future 3D seatmap experiences for organizers and ticket buyers
• Collaborate on integrating the seatmap engine into vivenu’s Web Apps and APIs
• Develop design systems that support both B2B creation and B2C interaction
• Tackle complex mathematical and geometric problems
• Continuously improve UX, performance, and scalability for interactive maps
• Contribute to the long-term vision for 3D visualization and exploration
• Maintain high-quality standards

Senior Software Engineer – Seatmap Engine

Business Development Rep

• Lead & scale the BDR team by recruiting, onboarding, and developing top-tier Business Development talent in Tampa while fostering a culture of accountability, high energy, and resilience.
• Coach & elevate performance through ongoing coaching on prospecting, messaging, and objection handling, plus running training sessions and role-plays to sharpen team skills.
• Own the playbook by developing and refining cadences, call strategies, outreach templates, and talk tracks, ensuring the team has best-in-class collateral to maximize productivity.
• Drive pipeline creation by ensuring the team consistently exceeds weekly/monthly meeting and opportunity creation targets, while partnering with Marketing and Sales Leadership on lead assignment and quality.
• Monitor & report results by tracking team KPIs (calls, emails, meetings, pipeline generated), sharing insights with leadership, and proactively addressing bottlenecks.
• Act as a strategic partner by collaborating with AEs, Marketing, GTM and RevOps to improve pipeline generation strategies and provide market feedback to shape go-to-market messaging.

Head of Business Development

• Work closely with Account Executives to develop and execute call strategies and messages.
• Present, promote, and sell vivenu to prospective customers using solid arguments.
• Enlighten customers about the benefits and efficiency of vivenu's proposal.
• Generate business opportunities through professional networking, emailing, and cold-calling.

Business Development Representative – Software Sales

Pre-sales Engineer

• Partner with Account Executives throughout the sales cycle to support discovery calls, deliver compelling and tailored product demos, and answer platform-related questions.
• Customize demo environments and showcase workflows that align with each prospect’s unique challenges and goals.
• Act as a product expert in the sales process, helping prospects understand how vivenu’s platform can solve their problems and drive impact.
• Build buyer confidence by aligning vivenu’s capabilities with their priorities and demonstrating tangible value.
• Collaborate with Marketing and Product to continuously refine demo assets, messaging, and positioning.
• Share insights and feedback from prospects to help influence product strategy and roadmap decisions.
• Stay sharp on industry trends, customer use cases, and competitive offerings to bring meaningful context to your conversations.

Pre-Sales Consultant

Customer Success Manager

• Develop and manage the Customer Success organization for Europe, Africa and Asia across all verticals
• Drive efficient, high-velocity hiring and manage capacity planning and workload balancing
• Provide regular coaching, mentorship, performance reviews and career development plans
• Drive customer territory management, align segmentation and CSM capacity with growth potential
• Build executive relationships, conduct business reviews, workshops and advocacy programs
• Act as strategic advisor and coach CSMs on success plans and customer engagement
• Track and analyze KPIs across onboarding, adoption, revenue realization, customer health and retention
• Use data to drive process improvements, coordinate with cross-functional teams for issue resolution
• Ensure teams use tools and training effectively; foster a culture of experimentation using AI and automation
• Partner with Sales, Global GTM and Marketing; champion voice of the customer and contribute to strategic planning

VP/Head of CSM

Account Executive

• Um unsere Neukunden-Vertriebsziele zu erreichen, setzt du strategische Vertriebspläne in enger Zusammenarbeit mit der Geschäftsleitung um
• Du baust Beziehungen mit potenziellen Neukunden auf, um die Bedürfnisse und Wünsche zu verstehen und Lösungsansätze zu definieren
• Du bist verantwortlich für gesamten Sales Cycle und managst dabei mehrere Stakeholder, d.h. User Buyer, Technical Buyer, Economic Buyer, CX
• Du verhandelst und schließt Verträge mit Neukunden
• In enger Zusammenarbeit mit anderen Departments (Customer Experience, Development, Legal) förderst du den Austausch untereinander

Senior Account Executive – Software Sales

• In enger Zusammenarbeit mit unseren Account Executives begleitest du den gesamten Sales Cycle, von ersten Discovery Calls über überzeugende, maßgeschneiderte Produktdemos bis hin zur Beantwortung aller plattformbezogenen Fragen
• Du konfigurierst und individualisierst Demo-Umgebungen und präsentierst Workflows, die auf die spezifischen Herausforderungen und Ziele jedes einzelnen potenziellen Kunden zugeschnitten sind
• Als unser*e Produktexpert*in im Vertriebsprozess hilfst du Interessenten dabei, zu verstehen, wie die vivenu-Plattform ihre Probleme löst und einen echten Mehrwert stiftet
• Du arbeitest eng mit den Teams aus Marketing und Product zusammen, um Demo-Materialien, Kommunikation und Positionierung kontinuierlich zu optimieren
• Du bleibst stets auf dem Laufenden bezüglich Branchentrends, Use Cases unserer Kunden und dem Wettbewerb, um relevante und fundierte Gespräche zu führen

•Du baust neue Kontakte mit potentiellen Kunden europaweit auf und überzeugst sie von unseren Produkten
•In einem unserer Kundensegmente (Sport/Live Entertainment/Cultural Venues) wirst du dich zum Experten entwickeln und an entsprechenden Events und Kundenterminen teilnehmen
•Du arbeitest eng mit unseren weiteren Sales-Kolleg*innen zusammen, um Produktdemos durchzuführen und Deals in Kunden zu konvertieren
•Durch Schärfung deiner Skills im Bereich Software Sales bildest du das Fundament für deine langfristige Karriere

Mobile Developer – d/f/m

Senior Backend Engineer - Payments

Senior Software Engineer – Checkout

Senior Software Engineer – Seatmap Engine

Head of Business Development

Business Development Representative – Software Sales

Pre-Sales Consultant

VP/Head of CSM

Senior Account Executive – Software Sales

Pre-Sales Consultant

Business Development Representative, Software Sales