Viva Wallet

Jira Administrator

Viva Wallet

full-time

Posted on:

Location Type: Hybrid

Location: Marousi • 🇬🇷 Greece

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Job Level

JuniorMid-Level

Tech Stack

CloudITSM

About the role

  • Administer and maintain Atlassian Jira, Jira Service Management, and Confluence across multiple departments.
  • Design, configure, and optimize Jira workflows, fields, screens, and schemes to support both technical and business teams.
  • Develop and manage Jira Automations to streamline repetitive processes, notifications, and escalations.
  • Manage user permissions, roles, and groups to ensure proper access control and compliance with security standards.
  • Configure and maintain Jira Service Management projects, request types, SLAs, and queues to support internal service delivery.
  • Create and manage dashboards and reports to provide actionable insights for teams and management.
  • Ensure data integrity, performance, and uptime, including routine maintenance, cleanups, and upgrades.
  • Support integration between Jira, Confluence, and other enterprise tools (e.g., UiPath, Power Automate, Git repositories).
  • Provide training and documentation for end users and process owners.
  • Stay current with Atlassian platform updates and propose new features or optimizations.

Requirements

  • Minimum 2 years of hands-on experience administering Atlassian Jira Cloud.
  • Strong understanding of Jira configuration, including workflows, schemes, issue types, and permissions.
  • Proven experience with Jira Automations and Jira Service Management (project setup, SLAs, queues).
  • Solid knowledge of Confluence administration, including spaces, templates, and permissions.
  • Familiarity with Agile methodologies, ITSM, and change management principles.
  • Experience integrating Jira with UiPath, Power Automate, or other enterprise tools.
  • Understanding of data security, access control, and compliance frameworks.
  • Excellent analytical, problem-solving, and communication skills.
  • Atlassian Jira Administrator certification and familiarity with Atlassian APIs, ScriptRunner, or Insight/Assets.
  • Fluent in English, both written and spoken.
Benefits
  • **💸** Competitive compensation package;
  • 🎯Annual bonus based on your performance and targets' achievement;
  • 🏥 Private health insurance for you and your family;
  • 💻 Top of the Line tools and equipment;
  • 📚 Career development and regular feedback to develop your skills;
  • 🏃🏽‍♂️ Employee Wellness Program like Daily group sessions led by professional coaches.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Atlassian JiraJira Service ManagementJira AutomationsConfluenceJira configurationworkflowspermissionsdata securityAgile methodologiesITSM
Soft skills
analytical skillsproblem-solvingcommunication skills
Certifications
Atlassian Jira Administrator certification