Vitta Corporation

Junior Registration Analyst

Vitta Corporation

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Junior

About the role

  • Provide analytical support and customer service, handling inquiries ranging from basic questions to complex issues;
  • Diagnose and resolve problems thoroughly;
  • Proactively engage with other teams to obtain support or additional information;
  • Organize and prioritize requests and backlog, ensuring effective ticket management;
  • Challenge the status quo by proposing process and workflow improvements and contributing the customer's voice to platform enhancements.

Requirements

  • Solid knowledge of Excel / Google Sheets
  • Strong analytical skills with structured thinking and an investigative approach;
  • Natural proactivity to seek answers and collaborate with multidisciplinary teams;
  • Excellent organizational skills for tracking requests, backlog and follow-ups;
  • Inquisitive and proactive profile, always seeking improvements and durable solutions;
  • Clear and empathetic communication with a strong focus on customer experience.
Benefits
  • 🩺 Health and Dental Plan
  • 🏥 Digital Hospital: multidisciplinary medical team, therapists and a healthcare team available 24/7 for fast and convenient care
  • 🥗 Meal and/or Food Allowance - Flash
  • 💪 Gympass/Wellhub
  • 👶 Childcare Assistance — for children up to 5 years and 11 months
  • 🐶 Pet Allowance
  • 🌴 Vacation&CO
  • 🌼 Birthday Day Off and Day Off for the child’s birthday (for children up to 11 years old)
  • 💙 Life Insurance
  • 🚗 Transportation Voucher (exclusive for on-site positions)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ExcelGoogle Sheetsanalytical supportticket management
Soft skills
analytical skillsstructured thinkingproactivitycollaborationorganizational skillsinquisitivecommunicationcustomer experience