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People Operations Specialist
VITLPeople Operations Specialist managing onboarding, employee support, and HR systems in a Nashville-based healthtech company. Ensuring operational excellence and supporting employee life cycle processes.
About the role
Key responsibilities & impact- Execute seamless onboarding and offboarding processes end-to-end
- Maintain compliant, audit-ready employee records, files, and documentation (exs., I-9, payroll, benefits, etc.)
- Ensure accuracy across HR systems, payroll inputs, and benefits administration
- Serve as the first point of contact for employee HR questions
- Provide clear, timely answers or route issues appropriately
- Help employees navigate benefits, policies, and internal processes
- Support and maintain HRIS and people tools
- Track key HR data (headcount, turnover, onboarding status) via our HR platform Rippling.
- Partners with leadership on audits, compliance initiatives, reporting, and scaling people systems
- Working with our ATS (Ashby), internal teams, any external recruiters to facilitate both building a company database of potential hires and keeping the recruiting process running seamlessly.
- Coordinate interview scheduling and candidate communications
- Drafting offer letters and new hire paperwork
- Ensure new hires are set up and productive on day one
- Assist with performance review cycles and feedback collection
- Help operationalize culture initiatives and internal communications
- Identify process gaps and propose improvements
Requirements
What you’ll need- 2–4 years of experience in HR, people operations, or a related operations role
- Must have experience with ATS systems (ideally ashby) and employee management systems (ideally rippling)
- Must understand and execute all state level labor requirements
- Strong organizational skills and attention to detail
- Comfort handling confidential information
- Clear written and verbal communication
- Ability to manage multiple tasks without losing precision
- Startup or high-growth environment experience is a must.
Benefits
Comp & perks- Competitive salary
- Performance-based incentives
- Benefits and company options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRISemployee management systemsATScompliancepayroll administrationbenefits administrationdata trackingperformance reviewonboardingoffboarding
Soft Skills
organizational skillsattention to detailclear communicationconfidentialitymultitaskingproblem-solvinginterpersonal skillsprocess improvementtime managementcollaboration