Billing Analyst

VITL

Billing Analyst ensuring accuracy and integrity of customer billing for Nashville-based healthtech company VITL. Collaborating with finance and operations to resolve discrepancies and streamline processes.

Posted 4/12/2026full-timeNashville • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Generate, review, and issue customer invoices on a recurring and ad hoc basis
Reconcile billing data against contracts, usage, pricing, and payments
Investigate and resolve billing discrepancies, credits, adjustments, and disputes
Partner with Finance on month-end close, revenue reconciliation, and reporting
Maintain billing accuracy across systems (CRM, billing platform, accounting software)
Support audits by providing billing documentation and clear explanations
Identify billing errors, process gaps, and inefficiencies—and fix them
Build and maintain billing reports, dashboards, and exception tracking
Collaborate with Customer Success and Sales on contract changes and renewals
Manage and help recover overdue payments from customers

Requirements

What you’ll need

3–6 years of experience in billing
Strong understanding of invoicing and billing controls
High attention to detail without losing sight of deadlines
Comfort working across systems and spreadsheets (Excel/Sheets required)
Ability to explain billing issues clearly to non-finance teammates
Experience in healthcare, SaaS, or subscription-based businesses is a plus
Experience with Stripe strongly preferred

Benefits

Comp & perks

Competitive salary
Performance-based incentives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billinginvoicingreconciliationbilling discrepancies resolutionreportingbilling documentationexception trackingbilling controlsdata analysis

Soft Skills

attention to detaildeadline managementcommunicationcollaborationproblem-solving