Inside Sales Representative

Vitesse Systems

. Support the outside sales team by facilitating requests for quotes, validating incoming orders for accuracy (e.g., pricing accuracy, conformance to minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, providing order acknowledgements, notifying customers of changes to orders, and coordinating with other areas of the business to expedite and track orders.

Posted 5/6/2026full-timeRemote • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $70,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Support the outside sales team by facilitating requests for quotes, validating incoming orders for accuracy (e.g., pricing accuracy, conformance to minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, providing order acknowledgements, notifying customers of changes to orders, and coordinating with other areas of the business to expedite and track orders.
Function as account owner for small to mid-size customers with support from Business Development Executive’s situationally, including price setting within guidelines.
Answer and return customer phone calls and emails.
Troubleshoot, research, resolve and escalate issues as necessary.
Research customer complaints and support sales team in resolution.
Collaborate with PM’s, Engineering, and Operations regularly to best serve the customer.
Regularly monitor customer portals used to communicate RFQ’s, PO’s, requested date changes, etc.
Other duties as assigned.

Requirements

What you’ll need

Excellent attention to detail
High school diploma
2+ years of experience using Microsoft Office
2+ years of inside sales experience
A&D Customer experience
2+ years of experience using a CRM software, such as Salesforce
2+ years of experience using an ERP software entering Sales Orders
Familiarity with working in a manufacturing environment
Excellent communication skills, both written and oral
Must be adaptable to a changing work environment and competing demands.
Must be capable of working with minimal supervision.

Benefits

Comp & perks

Actively supports and complies with Vitesse Systems objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement, transparency, and collaboration.
Must be able to interact effectively and cooperatively with employees at all levels.
Must have the ability to complete assignments within the timeframe specified by the Manager.
Must be flexible regarding working hours and overtime.
Must be able to work overtime in the evenings and weekends, with or without advanced notice.
Must be able to operate in a fast-paced environment and handle multiple projects simultaneously.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

order entryquote validationissue resolutioncustomer complaint researchprice settingsales order entry

Soft Skills

attention to detailcommunication skillsadaptabilityindependence

Certifications

high school diploma