RCM Implementation Manager – Healthcare
Paradigm
Strategic Implementation Manager
Vitality Group Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $130,000 per year
Job Level
Mid-LevelSenior
Tech Stack
PMP
About the role
- Lead large and complex implementations defined as highly sensitive, high risk and high-profile installations as well as employer group implementations
- Manage cross-functional projects as they relate to strategic initiatives
- Mentor Implementation Managers and assist with training as necessary
- Support new Implementation Managers during first set of client launches
- Represent the Implementation Management team during inter-departmental workshops and planning sessions
- Collaborate with leadership on business metrics to ensure the success of projects
- Drive continuous improvement to the standard operating procedures within the implementation team and across the organization to ensure efficiency and quality launches
- Drive standardization of best practices across the implementation team and organization at large
- Identify and champion product enhancements that support efficiency and quality in client launches
- Assist the IM Leadership in fostering teamwork
- Other duties as assigned.
Requirements
- 4+ years of Project Management experience
- 2+ years of client relationship management in technology and/or health care environment
- Proven track record of excellent project management skills on complex projects delivered on time and error-free
- Proven ability to positively influence, negotiate and lead complicated courses of action regardless of title or authority when others are directly accountable for outcomes
- Proficiency in applying process acumen to process improvement projects with measurable business performance improvement outcomes
- Demonstrate ability to analyze possible solutions using metrics and other business data and make informed rational business decisions
- Demonstrated leadership, mentoring and coaching competencies
- Ability to understand the integration and interdependences between projects considering both the business and technical angles of each project
- Strong organization, communication and problem-solving skills
- Ability to handle multiple priorities and projects in a fast-paced work environment
- Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Teams, and Outlook
- Proficiency in project documentation and tracking (MS Project/Teams, or alternative tools)
- Preferred:
- PMP Certification
- Experience with Health Plans
Benefits
- Medical, Dental and Vision
- 401(k) with company match
- Company paid Life, AD&D Short and Long term disability insurance
- Generous PTO, Holidays and Summer Fridays
- 100% paid parental leave
- Hybrid Work, come to the office 2x/week
- Catered Food & Snacks
- Wellness Resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Project ManagementProcess ImprovementClient Relationship ManagementProject DocumentationData Analysis
Soft skills
LeadershipMentoringCoachingCommunicationProblem-solvingOrganizationNegotiationInfluencing
Certifications
PMP Certification