Client Services – Staffing Coordinator

VITALE NURSING INC

Client Services & Staffing Coordinator managing client intake and staffing at Vitale Nursing, Inc. Ensuring quality care coordination, scheduling, and operational efficiency in a hybrid role.

Posted 6/23/2026full-timePlaya del Rey • California • 🇺🇸 United StatesLead💰 $30 - $35 per hourWebsite

About the role

Key responsibilities & impact

Answer incoming client, family, referral source, website, and email inquiries.
Respond promptly and professionally to prospective clients, referral partners, and families.
Gather and document intake information accurately.
Schedule consultations, assessments, and onboarding appointments in collaboration with clinical leadership.
Follow up with prospective clients and families to support service conversion and client satisfaction.
Coordinate client onboarding paperwork and related documentation.
Maintain accurate client, referral, and intake records in AlayaCare, CRM systems, Google Workspace, and other internal platforms.
Create, update, and maintain nurse and caregiver schedules for private-duty nursing and caregiving services.
Fill open shifts and coordinate staffing coverage to help ensure uninterrupted client care.
Manage caregiver and nurse availability, call-offs, replacements, and urgent schedule changes.
Communicate schedule updates clearly with staff, clients, families, and leadership.
Support onboarding processes for clients, caregivers, nurses, and internal staff as assigned.
Maintain organized client and caregiver files, databases, tracking systems, and documentation logs.
Participate in a structured on-call rotation for intake, scheduling, and urgent staffing needs.
Support management of company social media platforms, including Instagram, LinkedIn, and TikTok.

Requirements

What you’ll need

Minimum of 2 years of experience in healthcare coordination, home care, home health, private duty care, staffing, scheduling, intake, client services, customer service, or administrative support.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask, prioritize, and respond professionally in urgent or time-sensitive situations.
Ability to work independently while maintaining close communication with leadership.
High level of discretion, reliability, professionalism, and commitment to confidentiality.
Proficiency with Google Workspace, Microsoft Office, scheduling software, CRM tools, and digital communication platforms.
Ability to learn and accurately use AlayaCare or a similar EMR, home care, or scheduling system.
Ability to work a hybrid schedule and report in person on required office days.
Ability to participate in assigned on-call coverage.
Ability to lift up to 50 pounds, with or without reasonable accommodation.

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
401(k)
Paid sick leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

healthcare coordinationhome careprivate duty carestaffingschedulingintakeclient servicescustomer serviceadministrative supportEMR

Soft Skills

verbal communicationwritten communicationorganizational skillsattention to detailmultitaskingprioritizationprofessionalismdiscretionreliabilitycommitment to confidentiality