VitalConnect

Intake Specialist

• Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines.
• Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance.
• Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed.
• Supports staff at all levels for hands-on help understanding and navigating financial clearance issues.
• Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls.
• Obtains and clearly documents all referral/prior authorizations for scheduled services.
• Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems.
• Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations.

Analyst

• Analyze and review EKG recordings, documenting interpretation findings to clinical accuracy and completeness
• Perform comprehensive EKG annotation including rhythm, beat-level, fiducial marker, and rhythm onset/offset annotation
• Identify and classify advanced cardiac rhythms, arrhythmias, conduction abnormalities, ectopy, pauses, artifact, pacemaker rhythms, and ICD related events
• Maintain strict departmental quality and productivity standards, consistently achieving a performance benchmark of 92% or higher
• Successfully meet all assigned project goals, deliverables, and timelines established by the Manager of Data Annotation
• Support ongoing product development initiatives by providing accurate, clinically sound EKG interpretations
• Collaborate with team members to review and interpret complex or ambiguous EKG recordings, ensuring consensus, clinical accuracy, and annotation consistency
• Demonstrate professionalism, integrity, accountability, and a strong work ethic while operating effectively with minimal supervision
• Maintain strict confidentiality and ensure full compliance with company policies, data security guidelines, and regulatory standards

Senior EKG Analyst

Compliance

• Responsible for regulatory affairs activities such as regulatory submissions, registrations and listings.
• Assure compliance with applicable medical device regulations per jurisdiction, guidance and standards.
• Assist in creation and maintenance of regulatory files.
• Assist with post-market activities.
• Write, analyze, and edit technical documents to support country-specific regulatory submissions and compile submissions in a format consistent with applicable guidance documents, including device submissions in USA, Europe and other countries.
• Work with other departments and communicate the submission requirements when documents are needed for regulatory submission.
• Maintain regulatory files.
• Maintain and update regulatory authorizations, such as 510(k)s, medical device licenses, certificates, and CE Technical Files for EU, etc.
• Assure that appropriate maintenance of registrations occurs including renewals, device listings, site registrations, supplements for changes and annual reports.
• Support approval in other regions as required.
• Assist in preparing response to regulatory authorities’ questions within assigned timelines.
• Stay abreast of regulatory procedures and changes in regulatory climate.
• Assess device related incidents/complaints for medical device reporting requirements.
• Compile and submit reportable events to relevant regulatory authorities in timely manner.
• Handle recalls and field actions, if required.
• Review and create product labels and review promotional material for compliance with applicable regulations and technical standards.
• Support external regulatory agency audits, providing regulatory input to minimize potential for findings of non-compliance.

Intake Specialist

Senior EKG Analyst

Regulatory Affairs Director