Regional Director of Operations

VitalCheck Wellness

Senior Director of Operations leading employer health centers for a Fortune 500 client across NJ, GA, and CA. Focused on improving operations, processes, and stakeholder engagement.

Posted 5/12/2026full-timePrinceton • California, New Jersey • 🇺🇸 United StatesLead💰 $130,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee operations across three employer health center locations.
Standardize SOPs, workflows, escalation pathways, and best practices.
Build and manage KPI dashboards and operational reporting tools.
Analyze utilization, staffing, engagement, and performance data.
Lead implementation of new services, process improvements, and technology changes.
Partner with corporate client stakeholders in a polished, executive-facing environment.
Develop staffing models, coverage plans, onboarding processes, and accountability structures.
Collaborate with HR, Finance, Legal, IT, Procurement, and clinical leadership.
Identify operational gaps and implement solutions before issues become client-facing.
Support a culture of accountability, consistency, service excellence, and continuous improvement.

Requirements

What you’ll need

Bachelor’s degree required; advanced degree preferred.
7+ years of progressive healthcare operations leadership experience.
Multi-site operational oversight experience.
Direct experience operating employee health clinics, employer-sponsored wellness centers, corporate workplace clinics, occupational health clinics, or onsite healthcare programs strongly preferred.
Experience building or improving SOPs, workflows, implementation plans, or scalable operating processes.
Strong experience with KPIs, dashboards, reporting, staffing models, and performance improvement.
Ability to use data to identify trends, risks, and opportunities.
Executive presence and strong communication skills.
Experience working with corporate stakeholders or client-facing healthcare environments.
Strong project management and execution skills.
Clinical background such as RN, NP, or similar welcomed but not required.

Benefits

Comp & perks

401(k)
Health Insurance Stipend
Paid Time Off
Paid Sick Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KPI dashboardsoperational reporting toolsSOPsworkflowsstaffing modelsperformance improvementdata analysisprocess improvementsimplementation plansoperating processes

Soft Skills

executive presencestrong communication skillsproject managementcollaborationleadershipaccountabilityservice excellencecontinuous improvementproblem-solvinginterpersonal skills

Certifications

Bachelor's degreeadvanced degree