Vital Tech Solutions

IT Support

• Hybrid opportunity (3 days on site per week, occasionally 4-5 days based on project load).
• Lead cross-functional initiatives that support business and technology goals across transportation operations.
• Collaborate with IT, operational teams, and key stakeholders to ensure successful project execution from planning through delivery.
• Manage the full lifecycle of technology projects from requirements gathering through implementation and post-launch support.
• Lead integration initiatives involving APIs, EDI transactions, Transportation Management Systems (TMS), and other logistics platforms.
• Develop and maintain comprehensive project schedules, timelines, resource plans, and project documentation.
• Collaborate with internal and external stakeholders to define business requirements and technical specifications.
• Oversee data integration activities, including mapping, validation, transformation, and troubleshooting.
• Coordinate testing activities, including system, integration, and user acceptance testing, to ensure successful deployments.
• Monitor solution performance after implementation and identify opportunities for optimization and continuous improvement.
• Identify project risks, dependencies, and potential roadblocks while developing mitigation plans to maintain project momentum.
• Ensure technical documentation remains current and accurate.
• Facilitate Agile project activities, including sprint planning, daily standups, backlog refinement, and retrospectives.
• Support cross-functional teams in driving process standardization and operational excellence initiatives.
• Promote adherence to cybersecurity and data protection standards throughout project execution.

IT Project Manager

Solutions Engineer

• Lead end-to-end architecture and technical solution design for enterprise applications supporting operational and customer-facing workflows
• Conduct platform assessments and recommend optimization strategies based on industry best practices
• Participate in discovery, planning, and solution design sessions with technical and business stakeholders
• Provide technical leadership and mentorship to cross-functional development teams
• Translate complex business and technical requirements into scalable, maintainable system solutions
• Lead proof-of-concept initiatives to validate technical feasibility and business value
• Ensure secure application development lifecycle (SADLC) standards are followed throughout development and deployment activities
• Support high-availability enterprise applications and ensure operational continuity
• Ensure compliance with security, performance, and regulatory requirements
• Coordinate integration efforts across internal systems, external partners, and hosted platforms
• Lead impact analysis and technical planning related to system enhancements and process changes
• Review and approve technical documentation, architecture deliverables, and implementation strategies
• Support Agile delivery processes including backlog refinement, release planning, and deployment readiness
• Troubleshoot complex application and integration issues while providing guidance to technical teams
• Research emerging technologies and recommend improvements to tools, processes, and development standards

IT Project Manager

Software Solutions Architect