Bilingual Field Interviewer – English/Arabic

Vital Research

Bilingual Field Interviewer conducting interviews with older adults in PACE survey projects. Responsible for record-keeping and building positive customer relationships during assignments.

Posted 5/20/2026contractEl Cajon • California • 🇺🇸 United StatesMid-LevelSenior💰 $27 per hourWebsite

About the role

Key responsibilities & impact

Conduct interviews with participants while at the day center.
Be punctual, work independently, and remain unbiased when conducting interviews.
Keep organized records of interviews and update the Vital Research team daily (e.g., completed interviews and refusals, etc.).
Build positive relationships with customers and comprehend customer feedback.
Using company issued tablet device to conduct 10-15 minute in-person interviews in an atmosphere of privacy.
Utilize personal cell phone and email address to regularly be in touch with Vital Research.
Comply with confidentiality, federal HIPAA regulations, and adhere to data security requirements.
Be available between 8:30 am to 5:00 pm during assignments. Actual hours worked will vary.

Requirements

What you’ll need

The ability to read, write, and fluently communicate in English/Arabic required.
Ability to speak at least one of the following dialects preferred: Iraqi, Chaldean, or Arabian.
Comfort interacting with older adults and demonstrating concern and sensitivity to issues of disability, illness, and communication challenges.
Strong organization, time management, and interpersonal skills with the ability to communicate skillfully and in a timely manner via email and phone.
Proficient with email, uploading/downloading files, Internet use, and troubleshooting possible technical glitches.
Personal computer (or other selected devices) with access to view and modify MS Excel and access the internet.
A personal phone and reliable wireless Internet.
Ability to read, type, and record responses accurately.
Ability to follow structured protocols to comply with confidentiality and federal HIPAA regulations.
Adhere to a business casual dress code and other personal requirements.
Reliable transportation with valid driver's license/automobile insurance.

Benefits

Comp & perks

Mileage, drive time, and other reimbursements are also included.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

interviewingrecord keepingdata securityMS Excelfile uploadingfile downloadingInternet troubleshootingbilingual communicationreadingtyping

Soft Skills

organizationtime managementinterpersonal skillscommunicationsensitivityconcern for disabilityindependencepunctualityunbiased approachrelationship building

Certifications

valid driver's licenseautomobile insurance