Vital Research

Research Analyst

• Lead and manage research teams, ensuring achievement of project goals and fostering a collaborative, high-performance environment
• Oversee team performance, provide constructive feedback, and ensure timely delivery of high-quality outcomes
• Promote cross-functional collaboration with stakeholders, clients, and senior leadership
• Supervise Research Associates and mentor junior research staff
• Serve as the primary client liaison, provide expert consultation, troubleshoot challenges, and ensure client satisfaction
• Support business development efforts, including proposal writing and contributing to publications or presentations
• Create external-facing deliverables (reports, articles, presentations, briefs) and incorporate advanced data visualizations
• Lead end-to-end project execution for quantitative projects, including design, sampling, survey instrument development, data collection, quality assurance, and dissemination of findings
• Develop and implement quantitative data collection plans to achieve specified targets, levels of confidence and margins of error
• Manage, clean, and analyze large datasets such as Medicare/Medicaid claims data using tools like Excel, Access, or SPSS
• Conduct data modeling and advanced statistical methods such as sample weights, propensity score matching, and multi-level modeling
• Interpret findings to inform actionable recommendations and generate standard and custom reports
• Contribute to standardization and continuous improvement of research processes and provide quality assurance across project implementation
• Identify and resolve complex implementation challenges related to timelines, data collection, and stakeholder coordination

Senior Research Associate, Health and Human Services

Bilingual

• Conduct remote semi-structured interviews (via Phone) with older adults from diverse backgrounds
• Gather meaningful feedback on participants' experiences and satisfaction with services provided by PACE programs
• Independently organize and manage interview schedule
• Conduct interviews with empathy, creating a comfortable, unbiased environment
• Track call dispositions and access participant information through an online file-sharing platform
• Record interview outcomes, resolve inconsistencies, and submit findings
• Ensure confidentiality and compliance with federal HIPAA regulations and data security
• Maintain regular communication with Vital Research for updates and support
• Attend mandatory virtual training beginning in early October and complete all assigned training

Bilingual Field Interviewer, Spanish/English

• Conduct remote semi-structured interviews (via Phone) with older adults from diverse backgrounds
• Gather meaningful feedback on participants' experiences and satisfaction with services
• Independently organize and manage interview schedule
• Conduct interviews with empathy, creating a comfortable, unbiased environment
• Track call dispositions and access participant information through an online file-sharing platform
• Record interview outcomes, resolve inconsistencies, and submit findings
• Ensure confidentiality and compliance with federal HIPAA regulations and data security
• Maintain regular communication with Vital Research for updates and support
• Attend mandatory virtual training (mid-September)
• Adhere to interview schedule requirements: Monday–Saturday between 9 a.m. and 7 p.m. local time
• Use provided technology and personal equipment as needed

Bilingual Field Interviewer, Vietnamese/English

• Field Interviewers collect confidential survey data that informs social research; contact pre-identified participants to conduct surveys via phone, Zoom, or in-person interviews using company-provided tablets and software
• Reach out to participants from a provided list and schedule/complete surveys; 1 survey per day or 5 per week; ensure confidentiality and data quality
• Conduct surveys in all interview modes (phone, in-person, video) based on participant preference; manage interview schedule independently
• Maintain professionalism, empathy, and cultural sensitivity; communicate with research team for updates and support
• Utilize translation services as needed; comply with confidentiality, HIPAA regulations, and data security requirements
• Prepare for and participate in two-day training and ongoing project timelines for the National Core Indicators (NCI-AD, NCI-IDD) project

Senior Research Associate, Health and Human Services

Bilingual Field Interviewer, Spanish/English

Bilingual Field Interviewer, Vietnamese/English

Bilingual Field Interviewer, English/Spanish/Somali