Vital Research

Bilingual Field Interviewer, English/Spanish/Somali

Vital Research

contract

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Field Interviewers collect confidential survey data that informs social research; contact pre-identified participants to conduct surveys via phone, Zoom, or in-person interviews using company-provided tablets and software
  • Reach out to participants from a provided list and schedule/complete surveys; 1 survey per day or 5 per week; ensure confidentiality and data quality
  • Conduct surveys in all interview modes (phone, in-person, video) based on participant preference; manage interview schedule independently
  • Maintain professionalism, empathy, and cultural sensitivity; communicate with research team for updates and support
  • Utilize translation services as needed; comply with confidentiality, HIPAA regulations, and data security requirements
  • Prepare for and participate in two-day training and ongoing project timelines for the National Core Indicators (NCI-AD, NCI-IDD) project

Requirements

  • Fluent in Spanish/Hmong/Somali (preferred) and in English (required)
  • Background in social services or community outreach (preferred)
  • Self-driven, able to work independently in remote environment
  • Tech-savvy; proficient in Zoom and Salesforce
  • Experience conducting interviews, surveys, or working in research settings
  • Excellent communicator; able to build trust and rapport with participants
  • Able to contact participants by phone, video, or in-person depending on participant preferences
  • Experience with aging, disabled, or underserved populations
  • Detail-oriented; comfortable using tablets or mobile technology
  • Able to manage interview schedule independently
  • Access to a personal vehicle for in-person interviews (advantage)
  • Cold-calling experience; sales-minded and resilient to rejection (advantage)
  • Training must be completed; translation services usage; HIPAA and data security awareness