Vital Farms

Senior Customer Sales Analyst

Vital Farms

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Salary

💰 $95,000 - $105,000 per year

Job Level

Senior

About the role

  • Reporting to the Sr National Account Manager, Amazon & Whole Foods, the Sr. Customer Sales Analyst will support growing Vital Farms’ grocery presence within total Amazon & Whole Foods enterprise business.
  • You’ll manage the details that keep our sales organization running smoothly — from deductions and supply chain performance to reporting and analytics — while also gaining exposure to customer-facing work, category reviews, and strategic planning including internal business reviews.
  • Produce recurring weekly and monthly reports for Whole Foods and Amazon, including POS performance, shipment trends, distribution tracking, promotional effectiveness, and DC/FC-level service metrics.
  • Pull, clean, and analyze data from Nielsen, SPINS, Circana, Amazon Vendor Central, and the WFM Supplier Portal to identify gaps, velocity drivers, promotional ROI, and business trends.
  • Build and maintain reporting dashboards and scorecards to support Sr Account Manager with real-time visibility into business performance.
  • Partner with Category Management and Insights to translate data extracts into actionable insights that support Vital Farms’ growth in the Natural and eCommerce channels.
  • Monitor weekly demand signals, forecast accuracy, and fill-rate performance for both Whole Foods and Amazon.
  • Identify and escalate supply chain risks, such as out-of-stocks, late shipments, or DC/FC imbalances, to ensure strong service levels.
  • Support demand planning through data validation, forecast tracking, and identifying variances or trends that may impact upcoming orders or promotions.
  • Review, validate, and track Whole Foods and Amazon trade deductions with a focus on data accuracy, documentation, and alignment with promotional calendars.
  • Analyze recurring deduction patterns and provide data-backed recommendations to improve processes and reduce invalid claims.
  • Support internal trade spend reporting, reconciliation, and variance tracking. Provide data extracts, analytical summaries, and reporting support for internal Sales, Supply Chain, and Finance teams.
  • Assist in preparing inputs for customer-facing materials by supplying accurate data sets, insights, and trend analyses. Ensure data consistency across dashboards, systems, and internal tools through regular audits and updates.

Requirements

  • Bachelor’s degree in business, finance, supply chain, marketing or other related fields.
  • 3+ years of CPG experience in sales support, supply chain, finance, analytics, or Sales Category Management. Experience supporting Whole Foods Market and Amazon preferred.
  • Ability to travel 25-30% for customer & internal meetings, including training, etc.
  • Must be located near a major regional airport, Austin Texas preferred.
  • Strong analytical skills with proficiency in Excel & PowerPoint; familiarity with data visualization tools (Power BI) is a plus.
  • Exposure to syndicated data (IRI, Nielsen, SPINS) and retailer systems.
  • Excellent organizational skills with attention to detail & ability to manage multiple priorities.
  • Strong communication and interpersonal skills, with the confidence to engage in cross-functional teamwork.
  • Curiosity, adaptability, and a growth mindset — you’re eager to continue to gain experience in Sales within Consumer Packaged Goods/Food & Beverage industry and grow into a sales leadership role.
  • Alignment with Vital Farms’ values: teamwork, accountability, and pride in building something meaningful.
  • Proven ability to work independently, as well as collaboratively. Highly adaptable & resourceful.
  • You're no hero – You know the power of teamwork and celebrate the work of others before your own.
  • You give a sh*t – You believe in acting like an owner and making Vital Farms a place to be proud of.
  • You raise the standards – You know growth can be hard, but you strive to improve yourself and others each day.
  • You can walk in someone else’s boots – You seek to understand other’s viewpoints and think that you get to better answers by sitting on the same side of the table.
  • You don’t walk on eggshells – You’re not afraid to leave the bullsh*t behind and have honest conversations.
  • We recognize that talent comes in many forms. Even if you don’t meet every requirement, we encourage you to apply. You may have strengths we haven’t yet considered!
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Competitive pay and benefits (Medical, Dental, Vision, and Paid Parental Leave, just to name a few)
  • Generous retirement contributions: 401(k) + 3% Contribution from Day 1.
  • Free eggs and butter (yes, really!), along with friends and family discounts.
  • Fun team SWAG that will make you the talk of the town.
  • Professional development opportunities and an amazing team dedicated to your growth.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisreportingforecast trackingsupply chain performancepromotional effectivenessdeduction analysisdata validationanalytical summariessales supportcategory management
Soft skills
analytical skillsorganizational skillsattention to detailcommunication skillsinterpersonal skillsteamworkadaptabilitycuriosityresourcefulnessgrowth mindset