Sales Development Representative

Visualsoft Ltd

Outbound Sales Development Representative at a leading eCommerce agency in the UK, focusing on lead generation through outbound calls and event attendance. Collaborating with the sales team to enhance customer engagement.

Posted 4/27/2026full-timeStockton-on-Tees • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Make a high volume of outbound calls to targeted prospect lists
Follow up with emails to confirm agreements made
Qualify leads and book appointments directly into Sales Consultants’ diaries
Clearly explain products, services, or solutions to generate interest
Ensure all booked appointments meet agreed qualification criteria
Confirm, remind, and follow up appointments to maximise attendance
Proactively call prospects and customers to promote upcoming events
Secure registrations and confirmations for webinars, workshops, and in-person events (when required)
Follow up with registered attendees to reduce no-shows
Capture feedback and next steps post-event
Work from marketing campaigns, call lists, and lead databases
Accurately log all calls, outcomes, and notes in the CRM system
Track call volumes, appointments booked, and attendance conversion
Collaborate with Sales and Marketing to improve scripts and messaging

Requirements

What you’ll need

**Essential **
- Proven experience in telesales, telemarketing, lead generation, or appointment setting
- Confident and professional telephone manner
- Strong persuasion and objection-handling skills
- Target-driven and comfortable working to daily call and booking KPIs
- Excellent organisational skills and attention to detail
- Experience using CRM systems
**Desirable **
- Experience booking appointments for field or desk-based sales teams
- Experience promoting events or driving webinar attendance
- B2B telesales or outbound marketing experience

Benefits

Comp & perks

- Competitive basic salary with great progression options
- Unlimited paid holidays - yes, that's not a typo!
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us!
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly
- A high-performance MacBook
- VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone!
- Free daily breakfast, fruit, hot and cold drinks and protein shakes
- Weekly free brunch and lunch
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- EV Car scheme
- Discounts across our brands
- Regular team social events
- Training & development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

telesalestelemarketinglead generationappointment settingCRM systemsevent promotionwebinar attendance

Soft Skills

telephone mannerpersuasion skillsobjection-handling skillstarget-drivenorganisational skillsattention to detail