Enterprise Account Manager
VISTRA
full-time
Posted on:
Location Type: Office
Location: Singapore • 🇸🇬 Singapore
Visit company websiteJob Level
SeniorLead
About the role
- Foster and maintain meaningful business relationships with tier 1 and tier 2 assigned accounts with a prioritized focus on solution selling
- Create, identify, and convert expansion ACV opportunities in assigned accounts through synergy task force, which identifies up-sell & cross-sell
- Develop and execute a strategic plan for overall book of business to ensure targets are met and exceeded, creating individual strategic account plans for priority customers
- Understand the distinct customer profiles within your book of business, tailoring messaging and communications to effectively articulate Vistra’s value proposition
- Develop a deep understanding of customer needs and proactively apply product and market knowledge to sell insightful, innovative solutions
- Collaborate with Business Development to determine proper solution & close of new business accounts and ensure smooth transition into EAM’s book of business
- Collaborate with Subject Matter Experts to provide the technical expertise & knowledge to sell insightful, innovative solutions during the time of sale
- Coordinate with Onboarding to ensure customers receive best in class onboarding process and white glove service to meet their needs throughout the adoption phase.
- Ensure the EAM remains the face to the customer through approvals
- Coordinate with Central ORM team to ensure service delivery team is executing at the local level & stay informed of any issues that need to be raised to EAM
- Provide advisory expertise to customer to help develop international expansion plans through industry knowledge & client experience
Requirements
- Bachelor’s degree or validated network within the industry
- Desirable – accounting, legal or company secretarial qualification
- Minimum 7 years of experience in Account Management in Corporate / MNCs VC/PE backed scale-ups / Tech & Life Science sector
- Demonstrated ability to build client relationships
- An entrepreneurial and solution minded individual
- Excellent network and market knowledge across the Asia corporate, tech and VC
- Strong team player with ability to also act alone
- Excellent written and verbal communication skills
- Excellent time management skills; ability to prioritise
- Proactive, self-motivated leader with ambition, energy and drive
Benefits
- flexible hybrid working arrangement
- birthday leave
- comprehensive medical insurance
- dental coverage
- wellness allowance
- competitive annual leave entitlement
- internal mentorship program
- reimbursement for professional membership fees for certifications like CA or ACCA
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementsolution sellingstrategic planningcustomer needs analysisproduct knowledgemarket knowledgeclient relationship buildinginternational expansion planning
Soft skills
entrepreneurial mindsetsolution-orientedteam playerindependent workerwritten communicationverbal communicationtime managementprioritizationproactive leadershipself-motivation
Certifications
Bachelor's degreeaccounting qualificationlegal qualificationcompany secretarial qualification