Vista

Billing Coordinator

Vista

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Responsible for a group of assigned Vista Program members
  • Processing of flight invoices correctly in line with contracted rates and conditions
  • Issuing monthly flight statements on a timely basis
  • Liaising with clients on billing-related issues
  • Reviewing flight activity daily, producing accurate flight activity invoices
  • Aligning with the individual contract terms
  • Reporting differences between estimated and actual billing values
  • Reviewing, calculating, adding or adjusting flight specific additional costs to the member invoices
  • Collaborating with the Program sales team to review and approve any non-standard invoices prior to dispatch
  • Ensuring contract balances for cash and hours flown are maintained and accurate
  • Reconciling against flight hours, payments and invoices
  • Generating and sending out Flight Activity statements to designated members
  • Responding to member queries regarding invoices and working with Sales to resolve issues as required
  • Building and maintaining relationships with members and their representatives
  • Facilitating service excellence
  • Attending internal and external meetings to discuss any billing-related questions or queries
  • Supporting the Accounts Receivable function in the timely receipt of payments
  • Creating reports on flying activity and other statistics as required by Program members or business partners
  • On-Call duty during weekends will be required
  • Performing any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager

Requirements

  • Minimum 2 years’ experience invoicing/billing function
  • Demonstrate superior attention to detail
  • Intermediate Excel skills
  • Experience in client-focused analytical commentary
  • Prior experience with luxury brand or exposure to HNWI clients highly beneficial and preferred
  • Demonstrate a strong self-motivated approach
  • Understanding of variable levels of urgency
  • Excellent verbal and written communications skills
  • Experience in cross-functional collaboration is beneficial
  • Prior experience with SAP accounting software is beneficial.
Benefits
  • Out of business hours on-call service to support the business 24/7
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
invoicingbillingflight activity reportinginvoice reconciliationcost calculationdata analysisExcel
Soft Skills
attention to detailclient-focusedself-motivatedcommunicationcross-functional collaborationrelationship buildingservice excellence