Vista Group

Business Analyst – Digital

Vista Group

full-time

Posted on:

Location Type: Hybrid

Location: Cape Town • South Africa

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About the role

  • - Lead requirements discovery through workshops, interviews, and analysis with cinema customers and internal teams
  • - Produce clear, structured, and testable artefacts including user stories, acceptance criteria, process flows, and functional specifications
  • - Ensure requirements are complete, prioritised, and ready for development before work is committed
  • - Act as a bridge between customers, Product, and Engineering to ensure shared understanding and intent
  • - Support Product Owners with backlog refinement, scope definition, and prioritisation
  • - Work closely with internal and external QA teams to ensure acceptance criteria are testable and understood
  • - Support delivery by helping triage bugs, clarify expected behaviour, and problem-solve issues during testing
  • - Identify gaps, risks, dependencies, and assumptions early and surface them clearly to delivery leadership
  • - Support customer conversations to validate scope, clarify expectations, and align on outcomes
  • - Contribute to continuous improvement of BA and delivery practices across the Digital team

Requirements

  • - Proven experience as an intermediate or senior level Business Analyst in digital product or platform delivery, ideally web and mobile
  • - Demonstrated ability to define clear requirements including user stories and acceptance criteria
  • - Experience working closely with Product, Engineering, QA, and Delivery teams
  • - Strong experience working in Agile environments using Scrum and or Kanban
  • - Strong stakeholder engagement and communication skills
  • - Comfortable working directly with customers to gather, align, and validate requirements
  • - Confident supporting delivery through build and test, not just upfront discovery
  • - Excellent written and verbal communication skills, able to explain complex concepts clearly
  • - Highly organised, detail-oriented, with a structured, analytical approach, and outcome-focused
  • - Comfortable working across multiple projects and priorities simultaneously
  • - Strong working knowledge of Jira and Wrike, with experience using collaboration and modelling tools such as Miro, draw.io, Lucidchart, and Confluence to document and communicate requirements
Benefits
  • You will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.
  • We have a range of benefits that include:
  • - Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
  • - Annual volunteer day
  • - Employee Rewards and Benefits with Perkbox
  • - Medical Insurance / Medical Aid (after qualifying period)
  • - Employee Assistance Programme Service
  • - Paid Sick leave
  • - 5 days bereavement leave per year
  • - On-Site Breakfast Bar
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisrequirements discoveryuser storiesacceptance criteriaprocess flowsfunctional specificationsAgileScrumKanbandigital product delivery
Soft Skills
stakeholder engagementcommunication skillsproblem-solvinganalytical approachdetail-orientedorganisational skillscustomer engagementcollaborationoutcome-focusedmulti-project management