Visit.org

Event & Operations Coordinator

Visit.org

contract

Posted on:

Location Type: Remote

Location: Vietnam

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About the role

  • - Facilitate all event booking requests from corporate partners and the account management team
  • - Manage daily communications with nonprofit organizations to confirm booking details
  • - Coordinate event details and changes with internal and external stakeholders.
  • - Communicate with corporate partners to ensure the collection of pertinent event-level information.
  • - Draft room layouts, provide suggested floor plans, and prepare event-level execution.
  • - Learn and become an internal expert on our experiences offered on the Visit.org platform.
  • - Collaborate in several aspects of event production, such as event hosts, calendar management, booking confirmations, and scheduling logistics.
  • - Train, onboard, and prepare our on-site events team.
  • - Maintain a feedback loop with cross-functional teams to provide insight and share suggestions on where improvements can be made.
  • - Identify risks and come up with innovative solutions to ensure events are successful and completed as scheduled.
  • - Provide immediate support for our clients and team on the ground.
  • - Potential for local travel for nearby on-site events, if willing!
  • - Monitor and process incoming Shopify orders, ensuring accurate fulfillment handoffs to our fulfillment center and timely resolution of any discrepancies or delays.
  • - Identify and flag order fulfillment issues, shipping errors, inventory mismatches, and returns using internal reporting workflows to drive quick resolution.
  • - Serve as a liaison between internal teams and the fulfillment partner, tracking order statuses and communicating updates to stakeholders as needed.

Requirements

  • - Experience coordinating and managing communications of multiple projects at once.
  • - Extremely organized and prides themselves on their attention to detail.
  • - 1-2 years of experience in event management, preferably with large-scale events.
  • - Experience with Shopify or other e-commerce platforms is a plus
  • - Proficiency in English and a second language is a plus.
  • - Background in customer success or in a client-facing role.
  • - Demonstrate a strong desire for growth or learning and keep up to date on industry and management trends.
  • - Excellent communication and interpersonal skills.
  • - Experience working in a fast-paced startup environment.
  • - Passion for our mission and the desire to make an impact in the world through technology.
Benefits
  • **How we care**
  • - Competitive pay
  • - Mission-aligned company events/volunteering
  • - Inclusive, exciting startup culture
  • - Culture Club and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event managementproject coordinationorder fulfillmentinventory managementroom layout draftingfloor plan preparationlogistics schedulingcommunication managementrisk identificationsolution development
Soft Skills
organizational skillsattention to detailcommunication skillsinterpersonal skillsclient-facing skillsproblem-solvingadaptabilityteam collaborationgrowth mindsetpassion for mission