Working Student – Customer Success

visioncheckout

Werkstudent:in im Customer Success Team bei visioncheckout in Karlsruhe, betreut Neukunden und optimiert deren Nutzung der Software.

Posted 6/3/2026part-timeKarlsruhe • 🇩🇪 GermanyEntry Level💰 €700 - €1,050 per monthWebsite

About the role

Key responsibilities & impact

You are in direct contact with our customers and resolve potential issues either independently or in collaboration with our development team
You establish yourself as a trusted advisor and support customers in rolling out additional vision checkouts
You propose concrete measures for the successful deployment of the vision checkout and respond to various situations using our software
You create reports on system performance and communicate them to the team
You identify root causes of problems and submit feature requests to our development team
You prepare and conduct workshops to improve our internal processes and increase customer satisfaction

Requirements

What you’ll need

You are a currently enrolled student and speak fluent German
You are willing to occasionally travel within Europe to visit our customers
You are outgoing and have strong communication skills
You have a structured and independent working style that enables you to tackle new daily challenges
You remain motivated and calm even under pressure
You have a basic interest in learning more about image recognition and machine learning

Benefits

Comp & perks

Informal working atmosphere in a young team
Flexible working hours and location (remote work options)
Active startup culture with flat hierarchies and short decision-making paths
Responsibility from day one in a fast-growing company
Work with the latest state of the art in machine learning and image recognition research
Contact with reputable clients
Modern office in a trendy industrial complex
Free coffee and snacks
After-work sports (e.g. workouts, spikeball, etc.) and team events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

image recognitionmachine learning

Soft Skills

strong communication skillsstructured working styleindependent working styleoutgoingproblem-solvingcustomer satisfaction focusability to work under pressure