visioncheckout

Working Student in Customer Success

visioncheckout

part-time

Posted on:

Location Type: Hybrid

Location: Karlsruhe • Germany

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Salary

💰 €700 - €1,050 per month

Job Level

Entry Level

About the role

  • You are in direct contact with our customers and resolve potential issues either independently or in collaboration with our engineering team
  • You establish yourself as a trusted advisor and help customers roll out additional vision checkouts
  • You propose concrete measures for the successful deployment of the vision checkout and respond to a variety of situations using our software
  • You prepare reports on system performance and communicate them to the team
  • You identify root causes of problems and submit feature requests to our development team
  • You prepare and conduct workshops to improve our internal processes and increase customer satisfaction

Requirements

  • You are a currently enrolled student and speak fluent German
  • You are willing to occasionally travel within Europe to visit our customers
  • You are outgoing and have strong communication skills
  • You have a structured, independent working style and can handle new daily challenges
  • You remain calm and motivated even in stressful situations
  • You have a genuine interest in learning more about computer vision & machine learning
Benefits
  • Casual working atmosphere in a young team
  • Flexible working hours and location
  • A genuine startup culture with flat hierarchies and short decision-making processes
  • Responsibility from day one in a fast-growing company
  • Work with state-of-the-art technology and research in machine learning and computer vision
  • Exposure to renowned clients
  • Modern office in a trendy industrial complex
  • Free coffee and snacks
  • After-work sports (e.g., workouts, spikeball, …) and team events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
computer visionmachine learning
Soft Skills
communication skillsstructured working styleindependent workingproblem-solvingcustomer satisfactionoutgoingstress management