Liaising closely with key customer sites to develop clinical protocols
Attending exhibitions and providing product demonstrations/assisting sales at customer sites
Providing clinical applications training to customers both on site and remotely, as well as creating and implementing support training information (workflows, user guides, e-learning courses)
Providing phone support to customers and colleagues on the clinical operation of Vision RT systems
Coordinating or leading customer and/or employee training classes. May also conduct group presentations at seminars, training programs and trade shows
Liaising with R&D to provide product feedback and recommendations for improvement, and providing testing and feedback analysis to development staff
Assisting in generating customer information bulletins (CIB) and tracking and delivery of those bulletins
Requirements
Associate degree or equivalent (bachelor's degree preferred)
3+ years minimum experience in Clinical radiotherapy environment
Proficient in Microsoft Office products
Must have a valid driver's license and passport is required as 90-100% of this role involves travel both domestic and international
AlignRT/OSMS experience
Benefits
The total compensation package may include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits and parental leave)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical protocolsclinical applications trainingproduct demonstrationssupport training informationfeedback analysisAlignRTOSMS
Soft skills
communicationtraining coordinationpresentation skillscustomer support