Senior Manager, Platform Experience Product Management

Visa

Lead platform experience at Visa, managing acquirer, merchant, dispute, and risk portals. Collaborating with teams to enhance UX and operational tools for payments technology.

Posted 7/29/2026full-timeCalifornia, Texas, Washington • 🇺🇸 United StatesSenior💰 $152,200 - $270,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading platform experiences across payment portals, ensuring lifecycle data visibility and accuracy while driving usability and adoption. Proficient in translating complex transaction workflows into user-friendly experiences and collaborating with cross-functional teams.

Highest-signal resume keywords

Product/Program ManagementPayment Portal DevelopmentTransaction Lifecycle UnderstandingUser Experience (UX) DesignCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Platform Experience LeadershipLifecycle Data ManagementUser Experience WorkflowsSelf-Service OnboardingOperational Platform Development

Soft Skills

Usability ImprovementAdoption Strategy

Certifications & Qualifications

Bachelor DegreeAdvanced Degree (e.g. Masters, MBA, JD, MD)

Industry Keywords

Acquirer PortalMerchant PortalDispute PortalRisk PortalClearing & Settlement

About the role

Key responsibilities & impact

Lead platform experience across VIA C&S including acquirer, merchant, dispute, and risk portals with full lifecycle visibility.
Own Acquirer, Merchant, Risk, and Dispute platforms
Translate clearing & settlement into UX workflows
Ensure lifecycle data visibility and accuracy
Drive SSO and role-based access
Partner with backend and integration teams
Enable self-service onboarding and operations
Improve usability and adoption

Requirements

What you’ll need

8 or more years of relevant work experience with a Bachelor Degree
5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
10+ years product/program experience
Experience building payment portals (acquirer, merchant, dispute, risk)
Strong understanding of transaction lifecycle and settlement
Multi-persona operational platforms

Benefits

Comp & perks

Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program