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Technical Writer

Visa

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Write clear and concise documentation to educate external developers about Pismo’s features and functionality.
  • Work closely with engineers, product managers, and other team members to collect source information, obtain technical reviews, and test code samples, as necessary.
  • Collaborate with engineers to edit reference specification files, generate code samples, and publish Postman collections.
  • Edit, reorganize, and verify the accuracy of existing developer guides.
  • Work with the design team to craft user experience content.
  • Participate in team initiatives to establish styles and processes and contribute to internal knowledge-sharing.
  • Develop new external content from internal source documentation, and update existing resources by editing, reorganizing, and verifying the accuracy of code samples and instructions.

Requirements

  • 3+ years of experience in technical writing
  • Bachelor’s degree in technical writing, computer science, or a related field
  • Ability to write effective technical content for a developer audience
  • Knowledge of RESTful APIs and OpenAPI standards required
  • Knowledge of JSON and Postman preferred
  • Ability to communicate effectively with remote cross-functional team members
  • Proficiency with various authoring, CMS, and task management tools (Readme, Confluence, and JIRA preferred)
  • Ability to work both independently and collaboratively and learn new skills quickly
  • Knowledge of technical writing standards and common style guides
  • Preferred: Experience in Fintech, Banking, or Payments
  • Preferred: Experience writing UX text
  • Preferred: Proficiency in Portuguese a strong plus