Write clear and concise documentation to educate external developers about Pismo’s features and functionality.
Work closely with engineers, product managers, and other team members to collect source information, obtain technical reviews, and test code samples, as necessary.
Collaborate with engineers to edit reference specification files, generate code samples, and publish Postman collections.
Edit, reorganize, and verify the accuracy of existing developer guides.
Work with the design team to craft user experience content.
Participate in team initiatives to establish styles and processes and contribute to internal knowledge-sharing.
Develop new external content from internal source documentation, and update existing resources by editing, reorganizing, and verifying the accuracy of code samples and instructions.
Requirements
3+ years of experience in technical writing
Bachelor’s degree in technical writing, computer science, or a related field
Ability to write effective technical content for a developer audience
Knowledge of RESTful APIs and OpenAPI standards required
Knowledge of JSON and Postman preferred
Ability to communicate effectively with remote cross-functional team members
Proficiency with various authoring, CMS, and task management tools (Readme, Confluence, and JIRA preferred)
Ability to work both independently and collaboratively and learn new skills quickly
Knowledge of technical writing standards and common style guides
Preferred: Experience in Fintech, Banking, or Payments
Preferred: Experience writing UX text
Preferred: Proficiency in Portuguese a strong plus