Visa

Senior Client Engagement Manager – Visa Implementation Services

Visa

full-time

Posted on:

Location Type: Remote

Location: Romania

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Job Level

Senior

About the role

  • Manage consulting engagements for Visa clients in Romania/Bulgaria/Slovenia/Croatia
  • Lead sales and participate in VIS projects delivery
  • Drive meaningful business relationships between Visa and its key clients, build trustful relationships, and coordinate stakeholders’ communication
  • Be an experienced IT strategy consultant, and implementation specialist able to help our clients grow their business, especially in the payments and digital domains
  • Sell and Deliver VIS projects to Visa clients, cross-sell and up-sell Visa solutions and capabilities
  • Manage projects portfolio as a VIS Pod Lead (Client Manager/ Project Portfolio Manager)
  • Recruit and manage VIS resources working on-site with Visa clients
  • Maintain full responsibility for delivering VIS revenue and margin targets for selected Clients in Poland
  • Lead and deliver projects through either self, other internal or external staff as appropriate
  • Manage project costs to agreed budgets and timeframes and ensure high standard of delivery
  • Understand our clients’ business objectives, identify opportunities and improvements to grow the business and digital banking of our clients
  • Develop and propose appropriate concepts and digital business solutions to clients
  • Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and digital product teams

Requirements

  • Experience as Program Manager and/ or PMO manager role
  • Experience in IT consulting, systems implementation and integration, project or product management in the payments industry
  • Strong knowledge of Visa products and services, and the regulatory and compliance environment in Romania/ Bulgaria,/Slovenia,/Croatia
  • Excellent client relationship management skills (including senior executive level) in the financial services industry
  • Experience in structuring project proposal based on client’s needs and problem statement, defining clear project approach and deliverables.
  • Ability to deliver high-quality projects leading small team of consultants, business analysts, developers, testers, and data analysts, leveraging and further developing own subject matter expertise in banking and payments industry
  • Experience in conceptualizing new products and business models in a digital and technology-driven environments
  • Excellent spoken and written command of Romanian and English language
  • Excellent presentation and communication skills (written and verbal) with an ability to comprehend and convey complex business information
  • High proficiency in PowerPoint, Word, and Excel
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT strategy consultingsystems implementationproject managementproduct managementproject proposal structuringbusiness analysisdata analysisdigital business solutionspayments industry expertiseconceptualizing new products
Soft skills
client relationship managementcommunication skillspresentation skillsteam leadershipstakeholder coordinationtrust-buildingproblem-solvingbusiness developmenthigh-quality project deliverycomprehension of complex information