Associate Account Manager, Construction

Virtus

Associate Account Manager supporting the Construction team at a growing insurance consulting firm. Ensuring the best possible client experience through organized operations and effective communication.

Posted 7/17/2026full-timeOverland Park • Kansas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and effective communication skills while possessing a solid understanding of commercial insurance coverages and processes. Capable of utilizing various software applications and agency management systems to support client inquiries and ensure data integrity.

Highest-signal resume keywords

Commercial Insurance ExperienceClient Relationship ManagementMicrosoft Excel ProficiencyInsurance Coverages KnowledgeProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial InsuranceInsurance CoveragesProject ManagementData IntegrityQuoting Systems

Soft Skills

Strong Communication SkillsCustomer Service OrientationOrganizational SkillsResponsivenessAccountability

Tools & Technologies

Agency Management SystemsMicrosoft Software Applications

Certifications & Qualifications

Insurance Designations

Industry Keywords

Client InquiriesEndorsement RequestsNew Business ProcessesRenewal ProcessesPremium Rating Methods

About the role

Key responsibilities & impact

Assists with answering client calls or returning voicemails and emails in a timely and professional manner.
Able to prioritize client inquiries and endorsement requests while accurately processing requests to avoid additional work.
Assist on all accounts, managing key processes that serve clients and undertaking the client-facing and internal activities related to these processes.
Assists Account Manager(s) and Account Executive(s) to market new and renewal placements, as needed.
Able to learn new carrier systems and utilize resources to find answers to questions as they arise.
Assists in nurturing strong client relationships and driving additional sales through cross-quoting other lines of business.
Maintains effective and productive relationships with clients.
Actively supports and monitors the new business and renewal processes.
Ensures that account data supports the integrity of company accounting and tracking systems.
Acts with responsiveness, urgency, and professionalism in all client matters.
Accepts accountability for the quality of their work and capable of working well with the Commercial Division.
Other duties as assigned by the team and leadership.

Requirements

What you’ll need

Bachelor’s degree in Business Administration or related field and/or years of experience equivalent.
1 to 2 years of previous related commercial insurance experience preferred.
Insurance Designations or desire to complete designations a plus.
Must have familiarity and good working knowledge of various Microsoft software applications (Excel), Agency Management Systems, and the ability to learn new software systems.
Prior experience with various standard carrier quoting systems strongly preferred.
Position requires direct communication with clients; therefore, strong written and oral communication skills, with a commitment to impeccable customer service are required.
Ability to utilize all resources available to find answers for client inquiries and fully resolve any insurance related issues is required.
Applies a solid knowledge of major insurance coverages, (including general/product liability, commercial automobile, workers’ compensation, property, time element, umbrella, financial coverages, etc.), client-specific coverages and premium rating methods and audits.
Understands the structure and content of insurance contracts and is aware of most commercial insurance coverages.
Demonstrates strong organizational and project management skills. Exudes confidence and sound technical knowledge.
Willingness to learn and continue to grow as an insurance professional in an entrepreneurial environment.

Benefits

Comp & perks

health/401(k)/dental/vision
unlimited PTO