Virtuozzo

IT Engineer

Virtuozzo

contract

Posted on:

Location Type: Remote

Location: Remote • 🇨🇴 Colombia

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Job Level

Mid-LevelSenior

Tech Stack

CloudFirewallsGrafanaLinuxOpenStackPrometheusPythonTCP/IP

About the role

  • You'll join IT & Cloud Operations to keep our platforms secure, reliable, and efficient
  • Automate routine work, run OpenStack-based infrastructure, resolve incidents
  • Help colleagues via the helpdesk
  • Take part in an on-call rotation

Requirements

  • Administer Linux servers (RHEL/CentOS, Debian/Ubuntu), and core networking (TCP/IP, VLANs, routing, DHCP, firewalls)
  • Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch)
  • Troubleshoot outages, restore service quickly, and lead post-incident RCA documentation and follow-ups
  • Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365, SSO/MFA)
  • Maintain endpoint hardware (laptops, network equipment) and data-center documentation/runbooks
  • Drive performance tuning, load testing, and reliability KPIs
  • Participate in the on-call rotation
  • Automate routine tasks and workflows to improve operational efficiency (IaC/CM, CI/CD)
  • Document data center infrastructure, standards, and operational procedures
  • Hardware basics (servers, RAID/HBAs; iLO/iDRAC), strong diagnostics skills
  • Networking fundamentals and troubleshooting (TCP/IP, VLANs, routing, DHCP, firewalls)
  • Virtualization: hands-on with KVM/QEMU and libvirt (VM lifecycle, networking, migration)
  • Automation tools; scripting in Bash and/or Python
  • Familiarity with Microsoft 365 and identity/SSO/MFA
  • Clear communication in distributed teams; English B2+
  • Certifications such as RHCSA, RHCE, RHCA, or similar
  • Previous experience in an IT helpdesk or support role
  • Cloud: OpenStack experience is preferred
Benefits
  • Competitive compensation and support for professional development
  • Other perks and engagement opportunities, depending on your location and type of contract
  • Share options
  • Referral bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Linux administrationRHELCentOSDebianUbuntuTCP/IPVLANsroutingDHCPfirewalls
Soft skills
clear communicationtroubleshootingincident managementteam collaborationperformance tuningload testingdocumentationsupporton-call rotationoperational efficiency
Certifications
RHCSARHCERHCA