
Solutions Engineer
Virtuous
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Partner with Sales Account Executives and Customer Success Managers to plan, prepare and execute on strategic deals in complex sales cycles including technical discovery, product demonstrations, and feature/functionality explanations.
- Lead detailed technical discussions and presentations with prospects, understand their challenges, communicate solution value, collaborate on tailored plans, and position Virtuous as a transformational technology partner.
- Collaborate on technical aspects of RFP / RFI responses
- Assist with scoping of product and implementation packages
- Develop and maintain demonstration sandboxes to contextually showcase features and functionality of multiple Virtuous products
- Provide personalized suggestions for prospects and customers for how they can best leverage Virtuous software and responsive fundraising strategies
- Provide direct feedback to the product development and management teams regarding current roadmap and additional enhancements
- Be a resource for questions, best practices, and trainings on where Virtuous fits into the nonprofit technology landscape including integrations with partners
Requirements
- 3 years of experience working with nonprofit CRM products, SaaS software, and/or fundraising software
- Exceptional technical knowledge of nonprofit CRMs, fundraising and events software, integrations and APIs, querying and reporting, and nonprofit best practices
- Excellent communication and presentation skills
- Data driven and metric approach to evaluation and growth
Benefits
- Market competitive pay leveraging Carta data
- Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
- 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
- We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO
- Supportive time off including paid volunteer days and company holidays
- Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
- We pride ourselves on Community and host exciting company outings and events.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
nonprofit CRM productsSaaS softwarefundraising softwareintegrationsAPIsqueryingreportingtechnical discoveryproduct demonstrationsfeature/functionality explanations
Soft skills
communication skillspresentation skillscollaborationproblem-solvingfeedback provisionbest practices trainingpersonalized suggestionsdata-driven approachmetric evaluationstrategic planning