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Solutions Engineer
VirtuousSolutions Engineer assessing nonprofit technology needs and delivering software demonstrations at Virtuous. Collaborating with Sales and Customer Success teams to demonstrate product value and support clients.
About the role
Key responsibilities & impact- Partner with Sales Account Executives and Customer Success Managers to plan, prepare and execute on strategic deals in complex sales cycles including technical discovery, product demonstrations, and feature/functionality explanations.
- Lead detailed technical discussions and presentations with prospects, understand their challenges, communicate solution value, collaborate on tailored plans, and position Virtuous as a transformational technology partner.
- Collaborate on technical aspects of RFP / RFI responses
- Assist with scoping of product and implementation packages
- Develop and maintain demonstration sandboxes to contextually showcase features and functionality of multiple Virtuous products
- Provide personalized suggestions for prospects and customers for how they can best leverage Virtuous software and responsive fundraising strategies
- Provide direct feedback to the product development and management teams regarding current roadmap and additional enhancements
- Be a resource for questions, best practices, and trainings on where Virtuous fits into the nonprofit technology landscape including integrations with partners.
Requirements
What you’ll need- 3 years of experience working with nonprofit CRM products, SaaS software, and/or fundraising software
- Exceptional technical knowledge of nonprofit CRMs, fundraising and events software, integrations and APIs, querying and reporting, and nonprofit best practices
- Excellent communication and presentation skills
- Data driven and metric approach to evaluation and growth.
Benefits
Comp & perks- Market competitive pay leveraging Carta data
- Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
- 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
- We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO
- Supportive time off including paid volunteer days and company holidays
- Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
- We pride ourselves on Community and host exciting company outings and events.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
nonprofit CRM productsSaaS softwarefundraising softwareintegrationsAPIsqueryingreporting
Soft Skills
communication skillspresentation skillscollaborationproblem-solvingfeedback provision