Account Manager, Global Partnerships

Virtuoso Travel

Account Manager managing global partnerships for Virtuoso, a luxury travel agency network. Responsible for KPIs and partner relationships in various travel segments.

Posted 5/14/2026full-timeVirtual, London • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responsible for managing relationships with key preferred Partners in the 4 Verticals (Hotels & Resorts, Cruise, Destination & Experiences and Alliances).
Achieve Key Performance Indicators (KPIs) including (but not limited to): Revenue Performance goals in marketing sales and event attendance sales.
Create and maintain robust Partner Briefs for each global and regional account in conjunction with Global Partner Briefs.
Enter Sales Activities in CRM for global visibility (notes, emails, meetings, calls, tasks).
Implement, with partners, action plans for growth and engagement with Virtuoso to measure and achieve KPI’s.
Work within the assigned budget to achieve strategic objectives.
Collaborative and strategic business planning with partners.
Educate, advocate for, and train partners on relevant Virtuoso products, services and events.
Maintain and monitor the health of the existing partner portfolio, flag any and all concerns to Directors in a timely manner.
Manage and grow strong partner relationships.
Increase travel partner sales and engagement.
Engage partners who may currently not be engaged with Virtuoso.
Represent Virtuoso at industry trade shows, conferences & meetings as required.
Assist in Event Management; registrations, waitlists and partner priorities.

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing or related field preferred
2-4 years’ experience
Demonstrated ability to contribute to a highly successful team performance
Awareness of current business trends
Ability to collect and analyze information, problem solve, and make decision
Agility and drive to inspire a win-win-win environment and deliverables
Proficient in Microsoft Office Suite
Project management skills
Excellent communications and presentation skills
Results orientated with a focus on commercial delivery
Strong quality service attitude and approach
Self-motivated and energetic
Champion of company goals and objectives
Marketplace Awareness – Current business trend knowledge
Intermediate Analytical Skills– Ability to collect and analyze information, problem solve, and make decisions
Collaboration – Strong skills in inspiring the win-win-win
Self-Starter - Ability to work independently
Fluency in French highly desired.

Benefits

Comp & perks

Travel is required approximately 20% - 35% of the time. Travel will be mostly in the region, some international.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRMMicrosoft Office SuiteProject management

Soft Skills

communicationpresentationteam performanceproblem solvingdecision makingcollaborationself-motivatedenergeticquality service attitudeagility

Certifications

Bachelor’s degree in BusinessBachelor’s degree in Marketing