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VirtuHire

Call Center Agent

VirtuHire

Call Centre Operator handling inbound and outbound calls. Booking appointments and ensuring excellent customer interactions with performance incentives.

Posted 7/29/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing inbound and outbound calls while ensuring a positive customer experience. Proven ability to book appointments and achieve performance-based targets through effective communication and client management.

Highest-signal resume keywords
Inbound Call HandlingOutbound Call HandlingAppointment BookingCustomer InteractionGoal-Oriented

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Appointment ManagementClient List ManagementTarget Achievement
Soft Skills
Excellent Verbal CommunicationPhone EtiquetteMotivation
Industry Keywords
Call Centre OperationsCustomer ExperiencePerformance-Based Incentives

About the role

Key responsibilities & impact
  • We are looking for a dedicated Call Centre Operator to handle inbound and outbound calls.
  • This role focuses on booking appointments for our specialists, working with interested leads, and ensuring excellent customer interactions.
  • The position offers an opportunity to earn incentives based on target achievement.
  • Remote: Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST).

Requirements

What you’ll need
  • Handle inbound and outbound calls professionally.
  • Book appointments for specialists with leads who have expressed interest in our services.
  • Follow up with clients to confirm appointments and provide necessary information.
  • Maintain a positive customer experience through effective communication.
  • Achieve targets and earn performance-based incentives.
  • **Qualifications:**
  • Excellent verbal communication and phone etiquette.
  • Experience in handling inbound and outbound calls.
  • Ability to work with client lists and manage booking processes.
  • Goal-oriented and motivated to meet and exceed targets.

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account VirtuHire Website LinkedIn All Job Openings 11 - 50 employees Founded 2019 🎯 Recruiter 👥 HR Tech ☁️ SaaS Recruitment
  • HR Tech
  • SaaS VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth. Call Center Agent Job not on LinkedIn 🔥 11 minutes ago 🇿🇦 South Africa – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • We are looking for a dedicated Call Centre Operator to handle inbound and outbound calls.
  • This role focuses on booking appointments for our specialists, working with interested leads, and ensuring excellent customer interactions.
  • The position offers an opportunity to earn incentives based on target achievement.
  • Remote: Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST). 🎯 Requirements
  • Handle inbound and outbound calls professionally.
  • Book appointments for specialists with leads who have expressed interest in our services.
  • Follow up with clients to confirm appointments and provide necessary information.
  • Maintain a positive customer experience through effective communication.
  • Achieve targets and earn performance-based incentives.
  • **Qualifications:**
  • Excellent verbal communication and phone etiquette.
  • Experience in handling inbound and outbound calls.
  • Ability to work with client lists and manage booking processes.
  • Goal-oriented and motivated to meet and exceed targets. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Call Center Supervisor – Licensed 🕒 July 16 Inizio 10,000+ employees 💼 Consulting 🏥 Healthcare 📣 Marketing Website LinkedIn All Job Openings Call Center Supervisor overseeing contact centre operations and staff performance for Inizio Medical. Ensuring high-quality service delivery and regulatory compliance in healthcare support. 🇿🇦 South Africa – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative Call Centre Agent 🕒 July 9 Remote Recruitment 11 - 50 💼 Consulting 📣 Marketing 📦 Logistics Website LinkedIn All Job Openings Call Centre Agent handling inbound and outbound calls for UK customers from South Africa. Fully remote role in a supportive team environment with established UK employer. 🇿🇦 South Africa – Remote 💵 R13k - R16k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative Outbound Sales Agent, Appointment Setter – Call Centre Background 🕒 July 3 Paired 1 - 10 💼 Consulting 🎯 Recruiter 👥 HR Tech Website LinkedIn All Job Openings Outbound Sales Agent making high-volume calls to US business owners for payment solutions company. Building rapport, booking qualified appointments and exceeding appointment targets. 🇿🇦 South Africa – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🚫👨‍🎓 No degree required View More Call Center Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs