VirtualStaffing

Sales Agent

VirtualStaffing

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $9 per hour

About the role

  • Handle inbound sales calls promptly and professionally, identifying customer needs and matching them with the right products or services.
  • Follow approved scripts while maintaining natural, consultative communication; educate callers on features, benefits, and pricing.
  • Overcome objections using approved strategies and convert inbound leads to meet or exceed close-rate, revenue, and targets.
  • Accurately document all interactions in the CRM/dialer and deliver an excellent customer experience.
  • Make outbound calls to prospects and existing customers to promote managed services, identify upgrade/cross-sell opportunities, and schedule follow-ups as needed.
  • Work assigned call lists efficiently while meeting daily/weekly quotas (dials, talk time, conversions) and adhering to compliance and QA standards.
  • Maintain up-to-date product knowledge; participate in training, coaching, and call calibrations.
  • Collaborate with leadership to report trends, improve workflows, and support team performance.

Requirements

  • Has at least 2–5 years of inbound/outbound soft-offer sales experience.
  • Priority given to Active Duty Military Spouses and Family Members.
  • Must be able to provide own equipment/PC for a WAH set-up.
  • Strong communication, active listening, and objection-handling skills.
  • Comfortable using scripts, structured processes, and CRM/dialer tools.
  • Coachable, adaptable, and able to work independently or as part of a team.
  • Willing to work on Weekdays and Weekends
Benefits
  • Uncapped commission
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inbound salesoutbound salesobjection handlingcustomer needs assessmentproduct knowledgelead conversionquota achievementcall documentation
Soft Skills
communicationactive listeningadaptabilitycoachingteam collaborationindependenceconsultative communication