VirtualStaff365

Quote Conversion Specialist – Sales Support

VirtualStaff365

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Call unsold quotes daily and move opportunities forward
  • Follow up on finance leads and customer enquiries
  • Help customers understand quotes and make confident decisions
  • Handle objections and guide customers toward closing
  • Re-engage dormant leads and past enquiries
  • Revive old quotes and identify new opportunities
  • Spot upgrade or replacement opportunities
  • Assist the field sales team in progressing deals
  • Identify add-ons and upsell opportunities
  • Collaborate with the Sales Manager on key accounts
  • Maintain accurate and up-to-date CRM records
  • Log all customer interactions and follow-ups
  • Track activity, outcomes, and assisted deals
  • Provide clear, professional communication
  • Build trust and rapport with customers
  • Ensure a smooth and supportive sales journey

Requirements

  • At least 2 years of experience in a similar sales support role.
  • Excellent communication skills.
  • Confident and persuasive phone communicator
  • Strong sales mindset with a focus on results
  • Excellent objection handling and closing skills
  • Highly organised and able to manage a busy pipeline
  • Comfortable working toward daily and monthly targets
  • Ability to build rapport and influence customer decisions
  • Experience using CRM systems
Benefits
  • Permanent work-from-home set-up
  • Dayshift (Australian business hours)
  • Full-time job
  • HMO
  • Annual leave
  • Christmas Bonus equivalent to 1 month's wage (pro-rata)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales supportobjection handlingclosing skillsupsellingpipeline management
Soft Skills
communication skillspersuasive communicationsales mindsetorganizational skillsrapport building