VirtualStaff365

Administrative Coordinator – Fleet, Registration Support

VirtualStaff365

part-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Cross-check and reconcile data between internal systems (Fleet Check & SIMPRO)
  • Maintain accurate records across job management and CRM platforms
  • Create and update tasks, service jobs, and workflows
  • Ensure all documentation is complete, accurate, and properly filed
  • Contact customers via phone and email to schedule services
  • Confirm bookings and update system schedules
  • Respond to customer enquiries in a professional and timely manner
  • Collect missing information from customers and internal teams
  • Process Queensland Transport registration documentation
  • Ensure compliance and accuracy in all submitted records
  • Track service, roadworthy, and registration due dates
  • Allocate correct workflows based on deadlines
  • Prepare job documentation and assist with basic quoting using templates
  • Maintain organised digital filing systems
  • Provide feedback collection from customers post-service
  • Support the operations and workshop team with admin tasks

Requirements

  • - Experience in **administration, data entry, or operations support**
  • - Background in **scheduling, bookings, or customer service** (preferred)
  • - Exposure to **logistics, fleet, automotive, or service-based industries** (advantageous)
  • - Strong administrative and data entry experience
  • - High attention to detail and accuracy
  • - Confident in handling customer calls and emails
  • - Ability to follow structured processes and workflows
  • - Strong organisational and time management skills
  • - Comfortable working in a fast-paced, repetitive task environment
  • - Reliable, proactive, and able to work independently
  • **Systems Experience**
  • - CRM / Job Management Systems – Intermediate
  • - Microsoft Office / Google Workspace – Intermediate
  • - Fleet Check / SIMPRO – Basic to Intermediate (training provided)
  • - Phone systems (e.g., 3CX) – Basic
Benefits
  • - ​Permanent work-from-home set-up
  • - Dayshift (Australian business hours)
  • - Part-time job
  • - HMO
  • - Annual leave
  • - 13th-month pay
  • - With Government Mandated Benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryadministrationoperations supportschedulingbookingsattention to detailorganisational skillstime managementworkflow managementdocumentation preparation
Soft Skills
customer servicecommunicationreliabilityproactivityindependenceprofessionalismfeedback collectionaccuracyability to follow processescomfort in fast-paced environments