Data Entry Support Officer

VirtualStaff365

full-time

Posted on: 2/17/2026

Location Type: Remote

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About the role

Enter, update, and maintain accurate client records in Servicem8 and other internal systems.
Process high-volume, repetitive administrative tasks in accordance with documented procedures.
Review job notes and client records to ensure information accuracy (“read the notes” principle).
Confirm client readiness for bookings and services, sending reminders, confirmations, and follow-ups.
Liaise with sales and operations teams to validate job status and timelines.
Update booking statuses and workflow stages within systems.
Flag inconsistencies, missing information, or potential risks to the Team Lead.
Support the sales funnel with administrative updates and task progression.
Maintain clean, structured, and audit-ready data records.
Follow documented processes and training materials consistently.
Assist other teams (marketing, admin) if capacity allows.

Minimum 1–3 years’ experience in data entry, administrative support, or high-volume process-driven environments.
Experience handling customer or client data.
High attention to detail, accuracy, and consistency.
Strong organisational and time management skills.
Ability to follow structured processes and repeat tasks reliably.
Intermediate knowledge of Microsoft Office Suite (Word, Excel, Outlook).
Experience with Servicem8 and Simpro beneficial.
Ability to read, understand, and interpret written instructions and notes.
Reliable, focused, process-driven, and steady in behaviour.
Comfortable in repetitive, procedural work environments.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entryadministrative supporthigh-volume processingMicrosoft Office SuiteServicem8Simpro

Soft Skills

attention to detailaccuracyconsistencyorganizational skillstime managementability to follow processesreliabilityfocusprocess-drivensteady behavior