Service Desk Engineer – T3

Virtual Technologies Group

Service Desk Engineer managing infrastructure solutions across client environments at VTG. Working with modern IT technologies while helping clients secure their operations.

Posted 6/24/2026full-timeMaumee • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Tech Stack

Tools & technologies

CloudFirewallsLinuxSwitching

About the role

Key responsibilities & impact

manage infrastructure solutions across a wide range of client environments.
work with Windows Server, virtualization platforms, networking technologies, and cloud-integrated systems while helping clients modernize and secure their IT operations.
maintain home lab environments and experiment with new technologies.
continuously push technical boundaries.

Requirements

What you’ll need

3–5+ years of hands-on IT experience in systems administration, infrastructure engineering, or MSP support roles.
Demonstrated career progression or long-term growth within a single organization
Experience deploying, configuring, and managing Windows Server environments.
Experience with Group Policy (GPO) creation, management, and troubleshooting.
Solid understanding of networking fundamentals, including VLANs, routing, switching, firewalls, and VPN technologies.
Familiarity with Linux administration.
Ability to document environments, follow change management processes, and communicate clearly with clients and colleagues.
Strong problem-solving skills and the ability to work independently in fast-paced MSP environments.
Hypervisor deployment and management.

Benefits

Comp & perks

medical insurance plans
dental insurance
vision insurance
health savings accounts (HSA)
flexible spending accounts (FSA)
life insurance
short and long-term disability insurance
paid time off and holidays
401(k) with employer match

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows ServerGroup Policynetworking fundamentalsVLANsroutingswitchingfirewallsVPN technologiesLinux administrationhypervisor deployment

Soft Skills

problem-solvingindependent workcommunicationdocumentationchange management