Mental Health Practice Administrator

Virtual Peace of Mind

Mental Health Administrator providing operational leadership for a mental health practice in a fully remote environment. Responsibilities include managing workflows, billing operations, and ensuring compliance.

Posted 5/20/2026part-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage patient referrals, verifications, scheduling, and intake workflows to ensure timely access to care.
Troubleshoot and resolve non-clinical issues such as scheduling conflicts or process delays.
Partner with clinical leadership and administrative teams to maintain efficient systems.
Oversee billing operations, including claim submission, payment posting, and denial management.
Ensure timely and accurate revenue cycle processes.
Collaborate with billing vendors or internal staff to resolve discrepancies.
Monitor accounts receivable and provide leadership with regular financial reporting.
Act as a liaison between providers, clients, and administrative staff.
Ensure providers have accurate documentation and support for billing and compliance.
Ensure adherence to HIPAA, state regulations, payer requirements, and organizational policies.
Track service utilization, billing performance, and prepare regular reports for leadership.
Identify opportunities to streamline workflows and improve the client and provider experience.

Requirements

What you’ll need

Bachelor’s degree in Health Administration, Business, Social Work, or related field required.
3–5 years of experience in mental health or healthcare practice administration.
Proven experience with billing, insurance claims, and revenue cycle management.
Strong knowledge of behavioral health workflows (intake, referrals, scheduling, compliance, utilization).
Excellent organizational and communication skills.
Proficiency in Google Workspace, Excel, and practice/project management tools and systems (e.g., Trello, Airtable, ClickUp, EHRs).
Experience working in a fully remote practice environment preferred.

Benefits

Comp & perks

Retirement: 401(k) with up to 3% employer match
Health: Individual Coverage HRA (ICHRA) stipend up to $300/month toward health insurance premiums
Paid Time Off: 10 days of PTO annually
6 paid holidays
3 wellness/sick days per year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billinginsurance claimsrevenue cycle managementbehavioral health workflowsschedulingintakecomplianceutilization

Soft Skills

organizational skillscommunication skills

Certifications

Bachelor’s degree in Health AdministrationBachelor’s degree in BusinessBachelor’s degree in Social Work