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Health Care Administrative Assistant
Virtual Colleague PhilippinesHealthcare administrative virtual assistant supporting a UK-based home care agency remotely from the Philippines. Coordinating care schedules, compliance records, timesheets, payroll preparation, invoices, and confidential patient documentation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities, with proficiency in Microsoft Office and experience in managing compliance documentation within healthcare settings. Maintains confidentiality and effectively communicates with various stakeholders in a fast-paced environment.
Highest-signal resume keywords
Microsoft Office ProficiencyAdministrative Support ExperienceCompliance Documentation ManagementHealthcare Regulations KnowledgeAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryDocument ManagementPayroll PreparationInvoicing SoftwareTimesheet ManagementRegulatory DocumentationBasic Medical TerminologyStaff OnboardingCare Management SoftwareConfidentiality Maintenance
Soft Skills
Excellent Communication SkillsHighly OrganizedMultitasking AbilityAttention to DetailProfessional Discretion
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookWhatsAppOnline Care Management SoftwareDigital Document Management SystemsOnline Timesheet Management Systems
Industry Keywords
UK HealthcareHome Care ServicesCQC StandardsDBS AdministrationRight to Work Checks
About the role
Key responsibilities & impact- Coordinate with carers, clients, patients, and family members regarding care schedules and service updates
- Assist with staff rota management using the company's care management software
- Handle routine operational communications via company email and WhatsApp
- Respond to schedule changes, cancellations, appointment requests, and other care-related updates
- Support the office team with general day-to-day operational tasks
- Maintain staff compliance records and monitor Right to Work checks
- Assist with DBS administration and track training records, proof of address, and regulatory documentation
- Help prepare documentation for compliance audits and follow CQC standards and company procedures
- Review and organize weekly staff timesheets
- Assist with payroll preparation
- Prepare and process invoices using invoicing software
- Maintain accurate administrative records for the accountant
- Perform document management, data entry, and routine office administration
- Maintain organized digital records and follow company SOPs
- Handle confidential patient and employee information professionally and discreetly
Requirements
What you’ll need- 1–3 years of work experience
- Previous experience as an Administrative or Executive Virtual Assistant
- Strong Microsoft Office skills, including Excel, Word, and Outlook
- Excellent written and verbal English communication skills
- Highly organized with strong attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Willingness to learn UK healthcare regulations and company processes
- Ability to maintain strict confidentiality and sign an NDA
- Preferred: background in healthcare, nursing, medical administration, or allied health
- Preferred: familiarity with UK healthcare or home care services
- Preferred: understanding of basic medical terminology
- Preferred: experience supporting regulated healthcare environments
- Preferred: experience with compliance documentation and staff onboarding
- Comfortable using or learning Microsoft Excel, Microsoft Word, Outlook/company email, WhatsApp, online care management software, online timesheet management systems, invoicing software, and digital document management systems
- Ability to work 8:00 AM–6:00 PM UK Time
- Occasional after-hours messages may require acknowledgment or action
- Target start date: October 1
Benefits
Comp & perks- Training will be provided on all company-specific platforms and processes
- Remote work