QA Engineer

• As a Strategic Quality Engineering Manager, you will be reporting to the Software Development Engineering in Test Manager. This individual is the chief evangelist and architect of a modern, proactive quality strategy, leading a unified organization of both manual QA and automation (SDET) professionals. Their primary mission is to shift the company from reactive bug-finding to a proactive culture of building quality from the start.
• Leadership & Mentorship: Manages and mentors the leaders of the QA and SDET teams, developing their leadership skills and holding them accountable for their team's performance.
• Owns the hiring, performance management, and career development for the entire Quality Engineering organization.
• Champions a unified "One Quality" culture, breaking down silos and ensuring seamless collaboration between the manual and automation functions.
• Represents the Quality Engineering organization at the senior leadership level, advocating for resources and ensuring quality has a strong voice.
• Builds and maintains a high-performing, engaged organization recognized for its expertise and impact on the business.
• Proven track record of scaling and managing a multi-faceted quality organization (QA, SDET, etc.) to 10-20+ members.
• Defines and owns the company's overall quality vision, strategy, and multi-year roadmap.
• Develops the plan to intelligently evolve the balance of manual and automated testing, increasing efficiency and test coverage over time.
• Establishes and reports on the key metrics (KPIs) for product quality, such as bug escape rates, test pass rates, and release confidence scores.
• Owns the budget for the Quality Engineering organization, including headcount, tools, and training.
• Champions a "shift-left" mentality, integrating quality practices and automated testing earlier into the software development lifecycle.
• Partners with Engineering and Product leadership to define and embed quality standards and processes throughout the entire development lifecycle.
• Owns the master test strategy for major product releases, ensuring a comprehensive and risk-based approach to validation.
• Standardizes quality processes across the organization, including test plan creation, bug triage protocols, and release readiness criteria.
• Drives the selection and implementation of the tooling and infrastructure required for a world-class testing organization.
• Balances the need for high quality and reliability with the business's need for speed and iterative delivery.
• Partners with the SDET Manager to guide the architectural design and evolution of the test automation framework, ensuring it aligns with long-term engineering strategy.
• Serves as an expert reviewer for the most critical test strategies and automation code reviews, mentoring the team on best practices in real-world scenarios.
• Leads cross-functional post-mortems for critical quality failures, partnering with engineering leaders to identify root causes and drive systemic improvements.
• Contributes to proof-of-concept projects alongside the team to evaluate new testing tools and technologies, providing strategic input on their viability.
• Rolls up their sleeves to contribute code to high-leverage projects, such as foundational framework improvements or strategic internal tooling that benefits the entire department.
• Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence
• Strong sense of urgency with an action-oriented mindset
• Able to collaborate and adapt to shifting priorities as business needs evolve
• Comfortable with asynchronous communication including slack, email, zoom, etc.
• Virtruvian qualities that will set you up for success:
• Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence
• Strong sense of urgency with an action-oriented mindset
• Able to collaborate and adapt to shifting priorities as business needs evolve
• Comfortable with asynchronous communication including slack, email, zoom, etc.

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