Director, HEMA, Joint Reconstruction
Johnson & Johnson
Director of Business Automation
Virtru
full-time
Posted on:
Location Type: Hybrid
Location: Washington, DC • District of Columbia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $180,000 - $210,000 per year
Job Level
Lead
Tech Stack
Cyber SecurityERP
About the role
- Work closely with stakeholders throughout the business to identify high-impact opportunities for process improvement and automation.
- Design and implement agentic AI workflows that autonomously handle complex, multi-step business processes using LLMs, with appropriate human-in-the-loop oversight.
- Build and deploy workflows in n8n that connect disparate systems to reduce manual work and increase speed, scale, and efficiency.
- Develop and oversee the implementation of an AI Sales Development Representative (SDR) strategy that produces personalized and effective outreach at scale.
- Manage key projects aimed at improving business critical functions such as: go-to-market rollout, new customer handoff, competitive intelligence gathering, and prospect identification.
- Maintain accountability for impact to business outcomes throughout and after project implementation.
- Regularly interface with stakeholders across sales, marketing, customer success, and other departments to maintain a strong understanding of business priorities and key objectives.
- Partner with operations and analytics teams to leverage tools such as n8n.io and Salesforce Flow within Virtru’s current environment of ERP systems.
- Collaborate with Virtru’s IT and Security team to understand the holistic Virtru tech stack and integration points.
- Integrate data from sources like Gong, ZoomInfo, and ERP systems to drive intelligent decision-making.
- Establish and maintain robust AI governance frameworks ensuring policy-compliant execution with necessary oversight and security controls.
- Work closely with Virtru’s IT and Security team to implement processes to prevent unwanted data leakage across systems and identities.
- Build and manage (both directly and indirectly) a team of automation specialists and engineers.
- Mentor team members on LLM implementation, workflow design, n8n development, and process optimization.
- Foster a culture of experimentation, continuous improvement, and data-driven decision-making.
- Set clear priorities and success metrics for team deliverables.
Requirements
- 3+ years of experience working with business process automation, with at least 1-2 years in a leadership or senior individual contributor capacity.
- Hands-on technical proficiency with workflow automation platforms (n8n experience highly preferred; alternatives like Zapier, Make, Workato, or similar considered).
- Strong understanding of sales and marketing processes, with proven ability to automate go-to-market workflows and revenue operations.
- Practical experience implementing LLM-based solutions, including prompt engineering, agent frameworks (e.g., LangChain, CrewAI, AutoGen), and API integrations with LLM providers.
- Proven familiarity with Salesforce or equivalent CRM platforms, including custom objects, flows, APIs, and data architecture.
- Demonstrated ability to work collaboratively across departments to drive strategic business initiatives and influence without direct authority.
- Strong analytical and problem-solving skills with a focus on data-driven decision-making and quantifiable business impact.
- Experience managing technical projects from conception through deployment, iteration, and ongoing optimization.
- Excellent communication skills with ability to translate technical concepts for non-technical stakeholders.
- Experience with AI agent frameworks (LangChain, LlamaIndex, AutoGen, CrewAI, or similar).
- Familiarity with API development, webhooks, and RESTful integrations.
- Background in data engineering, analytics, or business intelligence.
- Previous experience in cybersecurity, enterprise software, or B2B SaaS environments.
- Knowledge of modern data stack tools (e.g., Snowflake, dbt, Fivetran, Segment).
- Experience with conversation intelligence platforms (Gong, Chorus) and sales engagement tools.
Benefits
- A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge.
- A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.
- Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!
- Access to an Employee Assistance Program
- Access to Headspace, a mental health app tailored to your specific needs.
- A flat 3% contribution to your retirement account
- A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.
- Competitive compensation
- Generous parental, medical, and bereavement policies
- 401K contribution and stock options
- Full medical, dental, and vision benefits
- New Hire Swag and IT Welcome boxes
- Structured semi-annual 360° performance reviews
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process automationworkflow automationLLM implementationprompt engineeringAPI integrationsdata architectureproject managementdata-driven decision-makingautomation strategyprocess optimization
Soft skills
collaborationleadershipanalytical skillsproblem-solvingcommunicationmentoringinfluence without authorityprioritizationcontinuous improvementexperimentation
