Virtix Health

Part-Time Data Collector

Virtix Health

part-time

Posted on:

Location Type: Hybrid

Location: RochesterUnited States

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About the role

  • Site Data Collector – Hybrid (SDC) is a dual-function role responsible for retrieving medical records primarily onsite at provider offices and but also during low field activity periods remotely through Remote EMR systems.
  • This role primarily serves as an onsite field technician, conducting in-person medical record retrieval appointments within a 60-mile radius of the employee’s home during periods when field retrieval projects are active.
  • During periods of no field activity in an SDC’s region, the Site Data Collector will transition to a Remote EMR retrieval role, supporting chart acquisition by retrieving charts through electronic medical record systems from the employee’s home location.
  • This position plays a critical role in supporting client deliverables, project timelines, and overall data quality.

Requirements

  • Available to perform reviews 24- 29 hours each week, M-F between the hours of 8A-5P.
  • Must be willing to travel to client sites.
  • Conduct onsite medical record retrieval appointments at medical provider offices within a 60-mile radius of the employee’s home.
  • Coordinate as needed with provider offices to confirm appointments, access requirements, and retrieval expectations.
  • Maintain professional, positive relationships with provider office staff.
  • Accurately document appointment outcomes, records retrieved, and follow-up needs in company systems.
  • Meet productivity, quality, schedule adherence and turnaround time expectations for field-based projects.
  • Accurately and efficiently conduct medical record abstraction services both in-person and electronically.
  • Scan relevant components of the medical record to support clinical reviews to be performed.
  • Contact provider offices to request access to EMR systems for retrieval, or onsite collection. Identify and coordinate the retrieval method and scheduling of record retrieval with provider offices.
  • Schedule retrieval with accurate and timely results, using the Virtix Health retrieval applications.
  • Provide professional communication and through exceptional customer service with provider offices throughout the record retrieval process.
  • Enter, maintain, and attach records into the in-house computer applications to document and track record retrievals.
  • Work directly with provider office staff and IT contacts to secure access to electronic medical record (EMR) systems, including requesting and managing user credentials, permissions, and access approvals.
  • Coordinate and securely submit member lists and chart pull lists to provider offices (as needed) in accordance with client and project requirements.
  • Track chart retrieval activity, access status, and completion progress using internal tracking tools and workflows.
  • Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of daily production trackers.
  • Pass quality and accuracy audits in accordance with departmental expectations.
Benefits
  • Clinical experience is preferred – such as medical assistant, certified nursing assistant, medical clerk or related experience.
  • Experience supporting risk adjustment, HEDIS, or chart review programs preferred.
  • Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
  • Ability to communicate clearly through verbal and written communication, using proper spelling and grammar.
  • Ability to work independently while meeting productivity expectations.
  • Must be willing to travel within a 60 mile radius of home to facilities for onsite collection.
  • Knowledge of HIPAA and healthcare data security requirements.
  • Computer skills with navigation of applications.
  • High School diploma or equivalency required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical record retrievalmedical record abstractiondata documentationchart acquisitionEMR systemsdata quality assuranceproductivity trackingschedulingrecord scanninguser credential management
Soft Skills
professional communicationcustomer servicerelationship managementorganizational skillsattention to detailtime managementproblem-solvingadaptabilityteam coordinationpositive attitude